lost ownership to a game and idk how to get it back

Discus and support lost ownership to a game and idk how to get it back in XBoX Games and Apps to solve the problem; so ive owned this xbox one for years now (it’s time to get a new one but i can’t afford it rn) and the xbox included minecraft in it so i didn’t have... Discussion in 'XBoX Games and Apps' started by ㄴkazㄱ, Mar 12, 2023.

  1. ㄴkazㄱ
    ㄴkazㄱ Guest

    lost ownership to a game and idk how to get it back


    so ive owned this xbox one for years now (it’s time to get a new one but i can’t afford it rn) and the xbox included minecraft in it so i didn’t have to purchase it from the microsoft store or anything cuz it already included the game. long story short, i didn’t update it for a while since i didn’t play it as often. so i update it and open it and i see the mojang studios logo but it throws me back to the home screen and says “Sign in or renew subscription” but im signed it with the account we started with now and it’s not working? how do i get my game back bc it would seriously suck for me to buy it all over again.

    :)
     
    ㄴkazㄱ, Mar 12, 2023
    #1
  2. CarTzy Win User

    lost ownership to a game and idk how to get it back

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.


    [​IMG]


    Thank you for understanding.
  3. CarTzy Win User

    lost ownership to a game and idk how to get it back

    Hello ㄴkazㄱ,

    Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.

    We’d like to know more about it in details so that we can provide a more accurate resolution for you.

    • Which edition of Minecraft did you own?
    • Did you used to have a game pass subscription on this game or purchase a digital copy of it?
    Try to check you purchase history: Check your Xbox purchase history | Xbox Support

    Confirm if you had purchased a digital copy of the game or not.

    Find your game

    Games are usually installed automatically on your home console. For auto installs, you must set your power mode to Instant-on and, under Profile & system > Settings > System > Updates & downloads, select Keep my games & apps up to date.

    To find your games or add ons:

    1. Press the Xbox button  on your controller to open the guide, and then select My games & apps > See all.
    2. In the games list, make sure the filter is set to All console types. If you don't see your game or add-on, select Manage and see if it appears under Queue or Updates.

    We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.
  4. KindGryphon Win User

    I have games on an old account, but if the account is lost (I don't have the password anymore) I don't want to lose the games

    I have games on an old account, but I lost the password so I want to move ownership of said games to my main account so I don't lose them if my xbox is destroyed or my storage unit breaks. I looked and I don't think I can change the ownership of games but if anyone could tell me how I could get those games back if I lose them that would be appreciated.
    Nothing is transferable between accounts. Youd have to regain access to the account in order to access its purchases.
  5. Onyx Is Here Win User

    my world is gone and idk how to get it back

    Hello Crowked, sorry to hear you're having trouble with your world.

    I'm afraid that as this is an open forum though it may be that no one would be able to help with that here. However, what I'd like to recommend is to get in touch with Minecraft Support to see if they have any information that may be of help to you. https://help.minecraft.net/hc/en-us
  6. TANN THE MANN Win User

    Friend in same house using the same network cannot play dayz at the same time (on Xbox console)

    We got the game from game pass which we both pay for ourselves, so idk if it has anything to do with ownership licenses. This is the first time weve had this issue. We do do game sharing tho so idk if that would cause issues with a game we both have rights
    to
Thema:

lost ownership to a game and idk how to get it back

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