Lost ownership of DLC for a backwards compatible game

Discus and support Lost ownership of DLC for a backwards compatible game in XBoX Games and Apps to solve the problem; Hello, I digitally owned The Elder Scrolls IV: Oblivion and all of its DLC on the Xbox 360 and when going to play it on my Xbox One today I noticed the... Discussion in 'XBoX Games and Apps' started by xl Irritum lx, Mar 22, 2019.

  1. Lost ownership of DLC for a backwards compatible game


    Hello, I digitally owned The Elder Scrolls IV: Oblivion and all of its DLC on the Xbox 360 and when going to play it on my Xbox One today I noticed the system is claiming that I don't own all of the DLC. However, you can even check my achievements and
    see that I have unlocked all achievements for the game including achievements that are exclusive to DLC content that the system says that I do not own (e.g. Shivering Isles) Is there anyway I can resolve this?

    :)
     
    xl Irritum lx, Mar 22, 2019
    #1
  2. XBF Crystal P Win User

    Lost ownership of DLC for a backwards compatible game

    Hi there xl Irritum lx,

    Thanks for the reply. I'm sorry to hear about the issue with backwards compatible DLC for the Xbox One. I recommend try the following troubleshooting article:

    Troubleshoot playing Xbox 360 games on your Xbox One
    .

    • If you have the digital license for the Xbox 360 game and it’s available to be played on the Xbox One, the game will appear in the
      Ready to Install section of My games & apps.
    • You can check whether you have the digital license for an Xbox 360 game by visiting your

      Purchase History
      . To see whether an Xbox 360 game is available to play on the Xbox One, see

      Play Xbox 360 games on Xbox One
      .
    If the problem persists, try reaching out to the game developer for more assistance on availability for backwards compatible items/licenses.

    Hope this helps.
  3. xl Irritum lx Win User

    Lost ownership of DLC for a backwards compatible game

    I purchased it like 8 - 10 years ago and almost no DLC from that far back appear on my purchase history. Also, the removal of my account did nothing.
  4. XBF Felixx P Win User

    Lost ownership of DLC for a backwards compatible game

    Hello
    xl Irritum lx
    !

    Thanks for reaching out to Xbox forums support. I understand you're having issues with missing DLC on your backwards compat game.

    First off, I would recommend checking your
    Microsoft Purchase / Order history
    to make sure the DLC purchases appear on your account.

    Next, I would suggest making sure you're signed into the correct Microsoft account that owns the DLC.

    If those 2 steps don't resolve the issue, try
    uninstalling / reinstalling your Xbox profile
    from the console.

    Let us know if that helps!

    Good luck and happy gaming!

    Felix

    Xbox forums support
  5. PalmettoBling Win User

    Lost ownership of DLC for a backwards compatible game

    In cases like this there are a few things to check.

    I've had similar instances where two things needed to happen. I needed to go into My Games & App on the Xbox One side of things, and make sure that I have installed the available DLC. If you don't see the content there, go to the Store for the game and
    see if you can redeem it. There are some games that do not bring over the DLC purchases from 360 to Xbox One (they brought over the DLC but don't honor that you've purchased it). I don't think that's the case for Oblivion, but still need to check if there
    is that extra step.

    Then, assuming there are no issues there, and it's installed, you might have to quit out of the game and restart it for it to recognize the newly installed DLC on the system. Some games even require a step further to "activate" or "download" the DLC from
    within game, which will force the game to recognize that the DLC is there and installed.

    Please let me know once you've checked these things for if they are an issue, and if you encounter any problems or have any questions. Thank you.
  6. pawncrackers Win User

    Lost ownership of DLC for a backwards compatible game

    Hi there!

    In addition to the solutions posed in this thread, if you have no luck, it would be worth talking to Xbox Support directly.

    L
Thema:

Lost ownership of DLC for a backwards compatible game

Loading...
  1. Lost ownership of DLC for a backwards compatible game - Similar Threads - Lost ownership DLC

  2. lost ownership of minecraft account after purchase of game 1 year ago

    in XBoX Accessibility
    lost ownership of minecraft account after purchase of game 1 year ago: i owned a Microsoft account where the game was purchased on. suddenly lost minecraft ownership 0b142b6b-297c-4da9-8fc2-77e957c9662f
  3. i lost ownership of my pre-order for the standard edition street fighter 6 when the game...

    in XBoX Games and Apps
    i lost ownership of my pre-order for the standard edition street fighter 6 when the game...: hey, don't know if this is the right place but i pre-ordered sf6 and the transaction was completed, it took the money and i can see it in my transaction history. but now that the game has released...
  4. lost ownership to a game and idk how to get it back

    in XBoX Games and Apps
    lost ownership to a game and idk how to get it back: so ive owned this xbox one for years now (it’s time to get a new one but i can’t afford it rn) and the xbox included minecraft in it so i didn’t have to purchase it from the microsoft store or...
  5. Microsoft account Xbox game ownership lost

    in XBoX Games and Apps
    Microsoft account Xbox game ownership lost: Bought a game called Minecraft a long time ago. have already migrated my Mojang account to this Microsoft account and I was playing with that Microsoft account without any trouble at all until...
  6. A lost the ownership to my game after I bought gamepass.

    in XBoX Games and Apps
    A lost the ownership to my game after I bought gamepass.: I'm trying to download a game that I own on xbox onto my pc, but it says I don't own it. I owned Ark on xbox before I got gamepass, I decided to get gamepass which included Ark with it. Now that I...
  7. Lost game ownership.

    in XBoX on Windows
    Lost game ownership.: I had a game called deep rock galactic that I down loaded from Microsoft store for pc, I had lots of progress in it and then suddenly I can’t open the game because it says I don’t own it....
  8. lost ownership

    in XBoX Games and Apps
    lost ownership: i previously owned sea of thieves on the xbox. i obtained the gold through xbox live gold i believe and now it says i no longer own the game and must pay 40$ on a game i owned and played, my xbox...
  9. Lost ownership of many digital games - need help

    in XBoX Games and Apps
    Lost ownership of many digital games - need help: Hi, as the title suggests, I have lost the ownership of a large amount of xbox one digital games that I had redeemed from the games with the gold. I am no longer an xbox gold account whether this...
  10. I appear to have lost ownership of my digital copy of dead space 1

    in XBoX Games and Apps
    I appear to have lost ownership of my digital copy of dead space 1: Hi i was going through and installing all my physical and digital library to fill my time during the lockdown. I was going through everything till i noticed that i was missing dead space 1. I went...

Users found this page by searching for:

  1. xbox series s Oblivion dlc lost ownership