Lost or hacked account

Discus and support Lost or hacked account in XBoX Accessibility to solve the problem; I tried to sign in Friday and it kept asking for my password. After it not recognizing my password it made me make a new one. Now when I sign in I have... Discussion in 'XBoX Accessibility' started by Eric Mowery, Oct 10, 2022.

  1. Eric Mowery
    Eric Mowery Guest

    Lost or hacked account


    I tried to sign in Friday and it kept asking for my password. After it not recognizing my password it made me make a new one. Now when I sign in I have an account I never made. I lost my screename and all my subscriptions and all my gaming history. I tried to call and the one time I got a call back they cut the line off. I can’t talk to a real person. Please help.

    :)
     
    Eric Mowery, Oct 10, 2022
    #1
  2. voteDC Win User

    Microsoft Employees Get Accounts Hacked

    Misleading since they weren't hacked but socially engineered. They still lost their accounts but it wasn't a 'hack'.
  3. CrestedBubble9 Win User

    My account got hacked.

    My account XxShutYoMouthxX has been hacked too. Since it got hacked the hacks got me banned and not i lost all my games and can't play on xboxlive
  4. Eric Mowery Win User

    Lost or hacked account

    This new account say Dummyocean78396. I have never made a second account. Ugh.
  5. Eric Mowery Win User

    Lost or hacked account

    Ok I finally got a call back and she got me all fixed up. Thank you so much.
  6. JosefLBohorquez Win User

    Lost or hacked account

    From here the help is limited.
    As I said no one in the forums can check the account or modify details
    Also is not possible to request a callback

    You can try filling the recovery form to see if that helps in your case:
    https://account.live.com/acsr

    Or try when possible requesting a new callback or chat.
    Try changing categories until you're able to see the desired option
Thema:

Lost or hacked account

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