Lost online save unable to recover via cloud saved games for minecraft Xbox one

When I try to load minecraft to play the game and when the [loading cloud] box appears after startup of the game (minecraft Xbox one edition) it crashes and sends me to the Xbox one dashboard????? This will happen around 5-7 times and then it will finally
allow me to load up into the game after all of the crashing and returning to the dashboard but when I get into the actual game where I can select one of my saves, it simply isn't the right up-to-date/last save its a save from a year and a half ago??? ive been
through 7 xbox live customer support representatives and also a xbox live support supervisor and still no progress of getting back my save which has been lost to this ridiculous incident.... My gamer tag is: (not trolling legitimate gamer
tag) and my case number with all of the xbox live support notes is: 1292296855...I'm mostly online on the Xbox one and for privacy reasons I will not post my phone number in the forums.. My friends I play with on the console are very upset that the save
was not able to be loaded properl and also 2 will be returning their game to get refunded of the money that was spent on minecraft and the rest including myself are very upset that this has happened we all would very much appreciate that this save would be
recovered as soon as possible back to the owner(me ).......

:)

 

Minecraft XBOX 360 lost saves???

My daughter has been playing days of Minecraft and wanted to try online. I changed my profile zone to "Family" but I also had to exit the game because it froze (however it had been saved many times including auto saves).

Did changing the profile zone to family remove the saves from my profile?

How can I recover these saves regardless? Nothing was deleted by us.

We have been saving the game files to the hard drive (NOT cloud) and I tried to find the game saves on the xbox and cloud when loading a game save. For some reason I remember the game saying it was syncing with the cloud at one point and I have no idea why. I would not think that would delete local saves????

Please help! Thanks!

 

Corrupted save file on console

Xbox One-Minecraft. A power glitch during save created a corrupted minecraft saved game file, unable to sync. Need to restore from the cloud or lose months of work. Any way to do that?

 

Umm, no one from MS/4J checks this forum. Have you tried a hard reboot of the console? This seems to fix a lot of small issues. The only thing I would suggest would be to tweet either Xbox Support or 4J Studios to see if they could help. Best of luck.