Lost offline Save data

DanielAllen7 · Aug 1, 2019

Hi, I'm asking this question for my sister. She does not have internet, she will take her console to a place with internet to download games then play them offline. She was recently playing assassins creed odyssey. Shes played off and on a few days and
was about 4 hours into the gsme. Today she went to play and all her saved data was gone. To clarify, she has NOT connected to the internet since downloading the game and it has still been keeping her saved data until today. Is there a reason for this? Can
she recover her progress somehow?

:)

XBF Ruben D

Hello Daniel,

Thank you for posting on Xbox Forums. In regards to the issue with the missing saved data, if you were not online when you were playing the game and you no longer have any saved data that data is now lost. In order to prevent Saved data from being lost
you will have to sync it with the Cloud game saves by going online every once and a while.

It is unfortunate but you will not be able to recover the saved data unless it was previously synced with the cloud. For more info on

Cloud Saved Data FAQ.

If you have any other questions please feel free to reply back letting us know. Thank you again for posting on Xbox Forums.

MorkyMork1991

Unfortunately there is no way to recover it unless she played online at some stage. Then the cloud would have her last save. If she hasn't been playing at all online then there is no way to recover the lost saved data.

XBF Diego M

Hi Daniel,

Where in the Storage settings are you seeing a save at level 32? If the data was deleted from the console, then you shouldn't see any saved data locally for AC Odyssey. Hover over the game and press the Menu button, then select Manage game & add-ons. On
the left side of the following page you should see Saved Data, which will only give you a file size number. It would not give you any more information about the save other than the size and this section would be where you view a specific game's saved data
for accounts on the console. If there is nothing there, then the save was deleted and not recoverable due to not being connected to Xbox Live.

If for whatever reason what you are seeing is the result of a bug, go ahead and do a
hard restart and power cycle. Hold down the power button on the console
for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and turn on the Xbox.

If the data is still not there when starting the game, then the save is lost.

DanielAllen7

If that is the case, do you know why when she checks her storage in settings it shows that she has a save at lvl 32 (which was her current progress) it just doesnt show in game

Rusted Cage

Just resumed play after work but am getting a message saying "Syncing Data for Halo Master Chief Collection" followed by "Unable to retrieve latest save game data. Try again or continue offline."

If I continue offline, all my cross-game achievement progress will be lost won't it?

Lost offline Save data