lost nearly 285000 coins in microsoft jackpot. how do i get them back

Hi,

For us to better assist you, we need to identify first as to why your coins went missing in Microsoft Jackpot. Kindly provide us the following information:

• Can you tell us when did you notice the issue?
• Have you checked if the game is updated from the Windows Store?
• What troubleshooting steps that you have tried so far?

In the meantime, we suggest that you reinstall the game on your computer to check if that will help to show up your missing coins. You may refer to this

link for the steps.

We look forward to your reply.

About three weeks ago I started seeing a window in Microsoft Jackpot that stated my coin balance could not be sync'd with the cloud and to check my internet connection. I use the cloud coin saving feature because I play Microsoft Jackpot on a few different
machines. I do not have nor due I experience bad or intermittent connections to the internet on any of the computers I play Microsoft Jackpot on. This has to be a cloud storage problem that occurred when one of the windows 10 updates came down the line. All
the PC's I play Microsoft Jackpot on are running windows 10. All of the updates have been installed and verified. This has to be a Microsoft software glitch as I see it has happened to too many users on too many different machines. I have lost 126,000 coins,
my five day bonus of 1,000 coins and the ability to bank any new coins I get, But.......... Life goes on !!

On xbox games I have lost my sudoku achievement coins for March. They just disappeared? How do I get them back?

Hi there.

Please elaborate how and when exactly you lost this coins?

It is doing the same thing on the Microsoft jackpot game also. I tried to get into get my daily 1000 for the day and I could not get it. I would hope somebody would fix this soon. all my coins that I had over 1 million play coins are gone also. now I cannot
even play my Microsoft jackpot game. I really hope this problem will soon be fixed

On xbox games I have lost my sudoku achievement coins for March. They just disappeared? How do I get them back?

Hi there.

Please elaborate how and when exactly you lost this coins?

They were there in March, April, and half of May then one day they were just gone. Feb. is dtill there. ????