Lost my stock RDR2 game art for Home Screen

a1k3mist · Jan 30, 2019

I was changing up my profile picture and colors yesterday and all of a sudden Red Dead Redemption 2 doesn't show the stock game art on the home screen anymore. I still get the icon but the background is plain black. I can't figure this out at all. The
personalization options only have the ability to choose a solid color or use custom images/screenshots. I just want my stock image background from playing the game.

I've tried to clear the cache then uninstall/reinstall and remove custom background. Nothing is working and it's driving me crazy.

:)

a1k3mist

I removed my account, power cycled the Xbox one, added my account back and it unfortunately did not fix anything.

When I had my account removed but RDR2 was still showing up on the home screen, it was still a black background.

Seems like maybe it's a game error connected to the Xbox and not my personal account.

a1k3mist

Will there be any issues with my saved games if I remove my account?

choppyseize

Yes I think it's just a cloud sync issue, Most likely a glitch. They usually resolve themselves within a few hours or days. I had it happen to me once and it felt like an eternity but it was really only 6 days.

a1k3mist

The issue seemed to have resolved itself. Not sure what happened or how but it pulled the artwork back after turning on the xbox and logging into my account a day later.

Zero Jehuty

For now I would suggest just carrying on with your normal gaming. It might just be a small bug.

Lost my stock RDR2 game art for Home Screen