lost my progress on cloud gaming

Discus and support lost my progress on cloud gaming in XboX Insiders to solve the problem; When I launched my game I pressed to quickly skip the intro of the game (as I usually do) and then suddenly my account disconnected. So I reconnected... Discussion in 'XboX Insiders' started by /u/icybestie, Oct 8, 2021.

  1. /u/icybestie
    /u/icybestie Guest

    lost my progress on cloud gaming


    When I launched my game I pressed to quickly skip the intro of the game (as I usually do) and then suddenly my account disconnected. So I reconnected and it was weird because I was asked to choose an avatar to create an xbox account (?), but anyway, and then I see that my progress has disappeared...



    Can someone help me



    btw I play on my iphone and the game is banjo kazooie

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    /u/icybestie, Oct 8, 2021
    #1
  2. andriimozgaliov Win User

    Restore progress in Forza Horizon 4

    i lost my progress after sync console with cloud, so i think new game and new progress now at cloud. On my PC i have game with old progress, can i load progress from PC to cloud , not from cloud to pc. How to find local savings at PC ?
  3. MateusFontana Win User

    game pass and fallout 76 can't load game

    I see, but as you said other games work fine, and my recommendation would be to reinstall the game to see if the problem persists, your progress would not be lost as the progress is saved in the cloud.
  4. napalm 31337 Win User

    Game Pass

    One is fifa 20 that is not on game pass and the other one is gta online that is on game pass if i uninstall and reinstall them will i lose my in game progress
    Your in game progression are stored and synched in Cloud, you never lost your progress until you explicitily decide to delete local and cloud saves.
  5. John PPS Doe Win User

    Wordament - not syncing with the cloud

    Hi,

    Thanks for your reply. I've tried what you mentioned by uninstalling the game and reinstalling. The last level where all was fine and my progress was being saved to the cloud was level 148 and since then it never synced.

    I've now reached 150 with the past two levels not synced to the cloud. So I did what you asked and uninstalled the game, When I reinstalled it, I lost all my progress. It synced to the cloud and got me all my progress until 148 - makes sense since my progress after that never saved to the cloud due to the error.

    I then played another game to further my progress and after I completed the same, again it fails to sync my progress to the cloud.

    I'm now again at level 150 and I only have my local save. How do I get out of this issue and save my progress to the cloud??
  6. Nursemorph Win User

    Restore progress in Forza Horizon 4

    i lost my progress after sync console with cloud, so i think new game and new progress now at cloud. On my PC i have game with old progress, can i load progress from PC to cloud , not from cloud to pc. How to find local savings at PC ?
    The local Forza Horizon 4 save games are located here:

    C:\Users\*username*\AppData\Local\Packages\Microsoft.SunriseBaseGame_8wekyb3d8bbwe\SystemAppData

    There should be a wgs folder in there which is the save folder.

    Not entirely sure how to get the local copy synced to the cloud without the cloud over-riding the local copy though...way beyond my ability to understand
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lost my progress on cloud gaming

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