Lost my Premium subscription on Windows 10

Discus and support Lost my Premium subscription on Windows 10 in XBoX Games and Apps to solve the problem; Lost my Premium subscription to Windows Solitaire on Windows 10. Mahjong works, but not Solitaire. 451bb789-f282-4258-ab01-4a33f6171906 Discussion in 'XBoX Games and Apps' started by Congo2, Dec 21, 2016.

  1. Congo2
    Congo2 Guest

    Lost my Premium subscription on Windows 10


    Lost my Premium subscription to Windows Solitaire on Windows 10. Mahjong works, but not Solitaire.

    :)
     
    Congo2, Dec 21, 2016
    #1
  2. mackde22
    mackde22 Guest
    Premium subscription lost after computer failure

    Hi,

    I purchased a Premium subscription on 26th September and on 29th the latest Windows update trashed my laptop meaning a complete re-install of Windows 10 was required,

    I have now lost my Premium subscription and would like to find out how to get it back, or, get a refund ?

    Thanks in advance
     
    mackde22, Dec 21, 2016
    #2
  3. BounteousColt8
    BounteousColt8 Guest
    Premium subscription transfer

    I subscribed to Microsoft solitaire collection premium on Dec 13 on my Windows 10 device; my android devices are signing in on the same account but today the free one month premium time expired and my android apps cannot see the premium subscription I bought.
    The Google store does not list the subscription, I assume because I purchased premium on Windows store. But when the Android app signs in to Microsft on the same account, shouldn't Microsoft tell the android app that that account has a subscription?
     
    BounteousColt8, Dec 21, 2016
    #3
  4. bleeman Win User

    issues with my premium subscription

    My premium subscription for Microsoft Solitaire has not worked since I upgraded to the latest version of Windows 10 on the Insider Program Fast Ring. My premium subscription for Microsoft Mahjong has been working fine. Any help would be appreciated as my
    subscription is good through October 2016. Thanks!
  5. WILLARD of OLD Win User

    Difficulty updating to Premium Solitaire

    I have the same problem in the Windows 10 APP. I also play on my Android phone and LOVE the game on both platforms. After a couple of attempts at renewing my subscription on Windows 10, I was playing off my Android and was prompted to upgrade to Premium.
    Since I had just tried to renew, I clicked to try and was able to get premium through my Goggle App Store - simple enough. But when I play on my laptop with Windows 10 I am NOT a premium member! How can this be if I am logged in through the same XBox account?
    I have not been able to find any solution, and MS Games has yet to answer my e-mail.
  6. Geoff.Sullivan Win User

    Premium Subscription Glitch

    I bought a one year Premium subscription to Solitaire in June 2015 and now I've upgraded to Windows 10 Microsoft seems to have stolen the remaining 11 months and reverted my account back to standard mode.
  7. bleeman Win User

    Solitaire Premium problems

    I have lost access to my Premium Edition as well that doesn't expire until October. Once I completed the update to the Windows Anniversary Edition, 1607, is when this happened. Every now and then (maybe 1 in 10 times) it will come up as Premium Edition,
    but most of the time it doesn't. I'm having no trouble with the Microsoft Mahjong Collection only the Microsoft Solitaire Collection.
  8. Yulia Sheikman Win User

    Unable to purchase Microsoft Solitaire Collection Premium for Windows 10

    pretty much the same problem. i've lost my 1 year premium after 10 months of proper work!
Thema:

Lost my Premium subscription on Windows 10

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