lost my old account

Nick Williams7 · May 9, 2025 at 5:33 PM

Hello, I had another account under the email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** but I got locked out of my Xbox account and can't unlock it cause I no longer have that email or phone# linked to it which has me not able to recover my gamer tag on Xbox Live. I have a new email which is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and, have made a, new Xbox Live account but I am, trying so, hard to get my Xbox account with my old gamer tag back. My old gamer tag was Bigdaddy22. Any help would greatly appreciated to get my gamer tag back. Thanks. You can, contact me at *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

:)

Kolby Hathaway

I lost the password to my old account and have no way of getting my old account back as I lost my password and can’t get it back.

SmartLace1968

Hello this is Virginia O.

I understand that you want to recover an account.

I apologize for the inconvenienced. And no worries now because I'd be happy to assist you today.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

Here is the direct link to unlock an account: https://support.microsoft.com/en-us/account-bil...

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us for further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

Megalith1337

It's an old account and i lost my Eamil and password for it.

popcan nine2

not sure if it will help but that was on my old account so all new accounts get messed up I was already on the ambassador on my old account before I lost it

Michael Love 777

YUUP

did that -

it actually constantly takes you to the fill out a form site

however it (over 12 times) denied me and said was unable to verify me

i did finally however TALK to a person that was FINALLY willing to stay on the phone as i went through the form - VERY LENGTHY AND CONSUMING OF TIME (they recommend for best results doing it on that actual device NOT a computer) software and interface is
lacking...

finally it seems the moment they don't automatically reply your chances improve of getting account back

i finally thanks to the link of getting an actual # was able to walk through

and they can help you make sure you are as detailed as possible

everyone thank you

my recommendation is make sure keep your info up to date set up recovery and back ups and if you ever loose access to an email your gonna need all the patience you can muster

lost my old account