Lost my EA Access code

Discus and support Lost my EA Access code in XBoX Sales and Promo to solve the problem; Hello, I pre-ordered Fifa 16 from Xbox one marketplace/dashboard. I then received a message thanking me for my pre-order which contained a code for "EA... Discussion in 'XBoX Sales and Promo' started by WhiteHartLane25, Sep 16, 2015.

  1. WhiteHartLane25
    WhiteHartLane25 Guest

    Lost my EA Access code


    Hello, I pre-ordered Fifa 16 from Xbox one marketplace/dashboard. I then received a message thanking me for my pre-order which contained a code for "EA Access". I didn't redeem this code immediately as I wanted to wait until closer to the release of "Fifa
    16 Early access". When I went onto my xbox to redeem my code the message was gone. It seems to have been automatically cleared out by xbox along with most of my other messages. There was never an e-mail sent to me with this code on it, i checked.

    I contacted xbox live support and they said I was entitled to a code but they could not prove that I wasnt trying to cheat the system in some way for another code, so instead of providing me with a code they gave me a link to post here with my problem and said
    that you can back track my messages somehow or find out the code that is promised to me and see if it has been redeemed. I know the code hasn't been used so please could you check it for me asap and give me either this code or a new one to replace it. I paid
    the pre-order price for the game with the promise of EA access and I'm just not getting it so at this point I feel robbed.

    If someone can help me I would greatly appreciate it as Fifa 16 early access is out now and my friends are playing it whilst I am trying to resolve this issue with the code that is owed to me.

    Thanks in advance,

    -Ryan

    :)
     
    WhiteHartLane25, Sep 16, 2015
    #1
  2. Ripped M
    Ripped M Guest
    Ea access one month trial

    I lost my code for ea access one month trial after pre ordering madden 17. Would like a new one.
     
    Ripped M, Sep 16, 2015
    #2
  3. oDxZ
    oDxZ Guest
    My EA Access code is lost in old Xbox message.

    EA Access code lost in old Xbox message.
    Hi, I have been talking to an Xbox rep names William A, he said to come here and post about my issue. Basically I have lost access to my old messages, one which contained a 'EA Access' code and I can no longer see it. I was told to ask for the message
    and the code if possible.

    Thanks for reading and I hope you can help solve my issue,

    - Darren
     
    oDxZ, Sep 16, 2015
    #3
  4. Mister Quimby
    Mister Quimby Guest

    Lost my EA Access code

    Hey there WhiteHartLane25!

    I've sent you a Forums Private Message. You can check those by clicking
    HERE. =)
     
    Mister Quimby, Sep 17, 2015
    #4
  5. Mister Quimby Win User

    Lost my EA Access code

    Hey there WhiteHartLane25!

    I've sent you a Forums Private Message. You can check those by clicking
    HERE. =)
  6. kylejthornhill Win User

    lost ea access code

    Please reply so I know your there
  7. Destro WOD Win User

    EA Access code lost!!

    I would sugest to do this when you get a code, especially in a case like what happened to you. Go to xbox.com, in messages, and make a screenshot of the message, then copy past in your favourite image program to save. Or you can also just copy manually the
    code into a note pad or whatever. Better safe than sorry ;)
  8. Smwutches Win User

    EA Access code lost!!

    Actually support may be able to resend the code to you (they will post here). What promotion did you receive the code from?
  9. Ash is SweeT Win User

    EA Access code lost!!

    Well... -.-

    But thanks for your help! :)
Thema:

Lost my EA Access code

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