Lost my account to a hacker and he changed the alias and removed my phone number.

Discus and support Lost my account to a hacker and he changed the alias and removed my phone number. in XBoX Accessibility to solve the problem; After a few months (5 or 6) I finally got access to a laptop and decided to sign in to my Microsoft account. However, it said that the email wasn't... Discussion in 'XBoX Accessibility' started by Noor Uddin, May 25, 2022.

  1. Noor Uddin
    Noor Uddin Guest

    Lost my account to a hacker and he changed the alias and removed my phone number.


    After a few months (5 or 6) I finally got access to a laptop and decided to sign in to my Microsoft account. However, it said that the email wasn't recognised. I am sure that I typed the email correctly, as when I went to Gmail, I copied the email from there and pasted it. I assume my Microsoft account has been hacked because no one else besides me has the password and my family also said that they didn't know (My brother loves to play pranks). Please help ASAP ASI have some important emails that are very dear to me. Thank you very much in advance

    P.S: I don't know if I'm allowed to share this here, but I also had a Minecraft account that was migrated from Mojang to Microsoft so it doesn't even count as a purchase. I also remember the Xbox Live account name the email was registered with.

    :)
     
    Noor Uddin, May 25, 2022
    #1
  2. Ricardo Lechuga Win User

    Lost my account to a hacker and he changed the alias and removed my phone number.

  3. Noor Uddin Win User

    Lost my account to a hacker and he changed the alias and removed my phone number.

    Hello Ricardo!

    Thanks for reaching out. Unfortunately, the form/process says that it can't help me aside from suggesting a password reset form (which we know is not possible as I don't know the alias). The page tells me to first recover the email from the provider (Gmail, yahoo etc). As I mentioned in the initial post, this I have access to. It is only the Microsoft account that the hacker compromised. I can't fill out the account recovery form as I don't know what the alias has been changed to. Maybe if there was a way to check changed aliases if I have the original alias the account was created under?

    Thanks again and sorry for taking up your time.
  4. Ricardo Lechuga Win User

    Lost my account to a hacker and he changed the alias and removed my phone number.

  5. zutrooo Win User

    Account problems

    Hi, I did it for my alias phone number and security phone number, but even information about 30 days waiting doesn't appeared. I see my phone number as my alias and security I have removed them and put again but nothing happened. I receive on my phone
    message, but when I take contact information it says there is no phone number connected with this account
  6. Amirul Arif1 Win User

    Microsoft account hacked

    the hacked manage to delete the email i use for that microsoft account and changed his/her email as primary email,
    and also hacker manage to remove my phone number from the account also.

    so how can i prove its my account when hacker manage to delete my email use for the microsoft account and change all the my profile info??
Thema:

Lost my account to a hacker and he changed the alias and removed my phone number.

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