Lost my acc

Discus and support Lost my acc in XBoX Accessibility to solve the problem; I have lost my account and now i do not own minecraft or fh4, i had minecraft before the migration and fh4 standard edition. I used the same email, no... Discussion in 'XBoX Accessibility' started by oprea andrei, Nov 26, 2023.

  1. oprea andrei
    oprea andrei Guest

    Lost my acc


    I have lost my account and now i do not own minecraft or fh4, i had minecraft before the migration and fh4 standard edition.

    I used the same email, no miss spelling.

    Not only did I lose my bought items, i have also lost all of my purchased items that were free.

    Please help me.

    :)
     
    oprea andrei, Nov 26, 2023
    #1
  2. 1235443 Win User

    my acc got permanently suspended

    does this mean I lost my acc 😭
  3. Darhyl Amizola Win User

    Lost my acc

    I appreciate the response.

    Since you're unable to find any purchase history proves that both games were actually purchased on a different Microsoft account.

    Try to check the accounts' Order History of your family members or friends who might have been using your Xbox console or Windows PC frequently at your home. It might be possible that the games were purchased on one of their accounts before.

    If you feel the need to contact Xbox Support, you may reach out to them using the link below:

    https://support.xbox.com/en-US/contact-us/

    Best Regards,
    Darhyl
  4. oprea andrei Win User

    Lost my acc

    I playeed after the migration. so no miss spelled email
  5. oprea andrei Win User

    Lost my acc

    I playued after migartion with the same email. i played for 1 yeay, afterwards i took a break for a few months. I found out my games or other purchased apps were gone.
  6. KindGryphon Win User

    Lost my acc

    I dont find any purchase history and i dont have any other microsoft accounts.
    Whenever you did the migration it wouldve also sent you an email to the email address the account was migrated to confirming that the migration was completed. Do you see that confirmation email?

    If you dont then that would just make me further suspect maybe you had a typo when entering in your email.
Thema:

Lost my acc

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