Lost my 12 month gold

Discus and support Lost my 12 month gold in XBoX on Consoles to solve the problem; On my second account I just renewed my 12 months in March and I signed into today and it says I don't have any gold and also my Tenure is set back to... Discussion in 'XBoX on Consoles' started by WB-5BF98CD1-D0AE-415F-871B-F74F79E3A4E7, May 3, 2014.

  1. Lost my 12 month gold


    On my second account I just renewed my 12 months in March and I signed into today and it says I don't have any gold and also my Tenure is set back to "0" it was 3. How could this happen? Please reply.

    :)
     
    WB-5BF98CD1-D0AE-415F-871B-F74F79E3A4E7, May 3, 2014
    #1
  2. Durandalqc
    Durandalqc Guest
    Hi i buy 12 Monty with rewards.

    Hi, i but 12 month for Xbox gold, i lost my point reward and the upgrade is not effective. i hope receive my points spend.
     
    Durandalqc, May 3, 2014
    #2
  3. Petres HUN
    Petres HUN Guest
    I lost my gold

    Hello!

    I have a LITTLE problem.

    I bought 12 month gold 5 mont ago, i wake up and i see how my gold is lost and i am a free membership.

    What can i do?
     
    Petres HUN, May 3, 2014
    #3
  4. Lost my 12 month gold

    [quote user="Outlookx"]my Tenure is set back to "0" it was 3.[/quote]

    The tenure counter on Xbox Live appears to have some issues affecting random users, it's something that's being looked into by Xbox Support (see here: forums.xbox.com/.../441105.aspx). Follow that link, there's a handful of troubleshooting steps you can
    try to see if it'll revert to your correct tenure.



    Remember Tenure increases every time a full 12 months of Xbox Live Gold time have elapsed on the account. Also, being Silver will not cancel the Gold time acquired, but tenure will not increase until Gold time has been added
    again.

    if you haven't yet, please try the following steps:

    • Delete your PROFILE ONLY from your console
    • Power down your Xbox 360 console
    • Give your console a little breather! Wait 30 or so minutes and power your console back on.
    • Re-download your profile
     
    PR1NCE DARKNESS, May 4, 2014
    #4
  5. Hello again, I tried every step you said and nothing worked still a silver account and no tenure when I click on the avatar where it says your tenure even if you have gold or not.
     
    WB-5BF98CD1-D0AE-415F-871B-F74F79E3A4E7, Oct 31, 2018
    #5
  6. ElektraSC Win User

    12 months code of Xbox live gold not working.

    I had the Xbox live gold first and then a month later I got the ultimate. So that means that I lost my 12 months? Is there a way to have my Xbox live gold returned?
  7. WB-5BF98CD1-D0AE-415 Win User

    Lost my 12 month gold

    Hello again, I tried every step you said and nothing worked still a silver account and no tenure when I click on the avatar where it says your tenure even if you have gold or not.
  8. PR1NCE DARKNESS Win User

    Lost my 12 month gold

    [quote user="Outlookx"]my Tenure is set back to "0" it was 3.[/quote]

    The tenure counter on Xbox Live appears to have some issues affecting random users, it's something that's being looked into by Xbox Support (see here: forums.xbox.com/.../441105.aspx). Follow that link, there's a handful of troubleshooting steps you can
    try to see if it'll revert to your correct tenure.



    Remember Tenure increases every time a full 12 months of Xbox Live Gold time have elapsed on the account. Also, being Silver will not cancel the Gold time acquired, but tenure will not increase until Gold time has been added
    again.

    if you haven't yet, please try the following steps:

    • Delete your PROFILE ONLY from your console
    • Power down your Xbox 360 console
    • Give your console a little breather! Wait 30 or so minutes and power your console back on.
    • Re-download your profile
  9. DUCK53 Win User

    Error 80151103

    can not get gametag on another xbox he has error 80151103 and he lost everything he lost 12 month gold he want it on gametag overallsphere0 tranfer to the gametag overallsphere0
  10. Buachaill Dona Win User

    Xobox Live Gold to Game Pass Ultimate conversion rates

    Yes 1 month is 20 days, but remember buying 12 1 month golds is way more expensive than buying 1, 12 months gold, hence why you get less for 12 months gold. 3 months gold = 2 months ultimate.
Thema:

Lost my 12 month gold

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