Lost Minecraft account because of a phone number or email that was deleted.

Leo Wiesel · Apr 7, 2025 at 1:22 AM

I have recently move to another country so I had to change phone number. By changing phone number, the old phone number was deleted which was the one that I used for my Minecraft account. With the phone number deleted I can't access my old Minecraft account and I have try to connect the old account to my new phone number but this doesn't seem to work. I have already lost an old Minecraft account the same way but with a email and I didn't find a solution.

If anyone as a way to help me find my old account I would be very grateful thank you.

:)

SweetMonet

Hello, Leo!

Thank you for your contribution and welcome to Xbox Community. It's my pleasure to help.

I hope you are doing well. I understand you need help remembering what email you used for your Minecraft account.

Having access to the email associated with your Minecraft account is essential for account recovery and to ensure a seamless gaming experience.

If you used a Microsoft account to purchase Minecraft, you can try the Microsoft Account Recovery process. Visit account.live.com/acsr and follow the instructions to recover your account using any available information, such as your phone number or alternate email address.

Utilize your Microsoft or Xbox account information to help you locate your email address linked to your Minecraft username. If nothing seems to work, I recommend reaching out to Minecraft support.

1. Visit the official Minecraft Support Center at https://help.minecraft.net

2. Submit a support ticket or contact their customer support through the available channels.

3. Describe your situation and request assistance in locating the email linked to your Minecraft username.

4. Be ready to provide any required information to verify your identity as the account owner.

Best of Luck!

I hope this helps! Let me know if you need any further assistance.

jamieboyle2

I can't reset it because it's there email and phone number they have deleted mine

Soma Makszim1

I can't login because It's send a code to my old phone number or my old email address which one is deleted.

So only way if I make a new xbox account?

I can delete this xbox account and make a new with the same email address?

Roy Holloway

Good morning Josef, thank you for responding; I have already expressed my problem. I want to delete my old email and old telephone number

so that I can log into my account. I can not find any options to change the email or the phone number which is needed for verification. I have

set up another account with my updated email and new phone number but there are still some accesses that are denied because of inability to

verify my account with the obsolete email and phone number. I would appreciate any assisstance that you might provide with this matter.

진도윤

I did tried email and phone number, but both doesn't work because the account was deleted by another person who hacked the account

I don't have a skype name either

Is there any way to recover?

Lost Minecraft account because of a phone number or email that was deleted.