Lost Microsoft points

Discus and support Lost Microsoft points in XBoX Sales and Promo to solve the problem; hello team I was sent here to inform that on your current gold promotion. I just attempted to redeem 12800 points for a 3 month gold pass.... Discussion in 'XBoX Sales and Promo' started by OhDang MyBad, Jun 23, 2018.

  1. OhDang MyBad
    OhDang MyBad Guest

    Lost Microsoft points


    hello team I was sent here to inform that on your current gold promotion. I just attempted to redeem 12800 points for a 3 month gold pass. Unfortunately the problem is I lost the points but I never received the code for the purchase or even an email confirming
    that I did, but I did lose the Microsoft points unfortunately. Please help if possible.

    Thank you for your time.

    Jose

    :)
     
    OhDang MyBad, Jun 23, 2018
    #1
  2. Gabinski68
    Gabinski68 Guest
    Microsoft points lost..

    I did what you said and it said i bought 1000 microsoft points, spent 560 and that my current balance is 0
     
    Gabinski68, Jun 23, 2018
    #2
  3. Gabinski68
    Gabinski68 Guest
    Microsoft points lost..

    Unfortunately its not only what the billing site shows.. I have 0 microsoft poiints when i should have 440.. I will call phone support when i have time. thanks for the help and all but the problem is that it says i should have 440 points left but anywhere
    i look (the actual xbox, xbox.com or the billing site) it says i have 0.
     
    Gabinski68, Jun 23, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Lost Microsoft points

    For help with the Microsoft Rewards program, you'll need to contact their customer support via their redemption page.
     
    Smwutches, Jun 23, 2018
    #4
  5. Smwutches Win User

    Microsoft points lost..

  6. XGN sittingbull Win User

    Lost microsoft points

    i buyed battlefield 2 and it cant download it was 1400 microsoft points fail....
  7. Smwutches Win User

    Lost Microsoft points

    For help with the Microsoft Rewards program, you'll need to contact their customer support via their redemption page.
  8. Gabinski68 Win User

    Microsoft points lost..

    Unfortunately its not only what the billing site shows.. I have 0 microsoft poiints when i should have 440.. I will call phone support when i have time. thanks for the help and all but the problem is that it says i should have 440 points left but anywhere
    i look (the actual xbox, xbox.com or the billing site) it says i have 0.
  9. Mister Gwyther Win User

    Microsoft points lost..

    If you have an issue with what the billing site shows, contact phone support to have them look into it further. Thanks!
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Lost Microsoft points

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