Lost Jigsaw collection

Discus and support Lost Jigsaw collection in XBoX Games and Apps to solve the problem; After logging in on Jan 23, I discovered that the majority of my downloaded and completed puzzles had disappeared. Also my most recently purchased, and... Discussion in 'XBoX Games and Apps' started by Frederick _170, Jan 24, 2018.

  1. Frederick _170
    Frederick _170 Guest

    Lost Jigsaw collection


    After logging in on Jan 23, I discovered that the majority of my downloaded and completed puzzles had disappeared. Also my most recently purchased, and unfinished, collection was gone which left me very little gold to purchase any more. What happened?

    :)
     
    Frederick _170, Jan 24, 2018
    #1
  2. HappiestChief93
    HappiestChief93 Guest
    I cannot get to any of my jigsaw collections, they have disappeared

    Please help, I have lost all my microsoft jigsaw collections.
     
    HappiestChief93, Jan 24, 2018
    #2
  3. DerrickWainwright
    DerrickWainwright Guest
    i have lost my entire xbox live microsoft jigsaw clollection

    I have lost all my Microsoft jigsaw collection although my gold points are displayed
     
    DerrickWainwright, Jan 24, 2018
    #3
  4. vrNoDrxp Win User

    Lost all collections in Microsoft Jigsaw!

  5. AOC_13 Win User

    Microsoft Games

    I had the same issue, ended up reinstalling Jigsaw and lost months of gold and collections... Hopefully they can be reinstated and we get a solution soon.
  6. AgentScotty2112 Win User

    11/3/14 UPDATE JUST WIPED ALL MY DATA!!!

    I lost Jigsaw Jam collections 2 and 3 as well.

    After uninstalling/reinstalling Jigsaw, I've now also lost the stats for Jigsaw Jam collections 2 and 3.

    Oh well, at least I still have all the Jigsaw Jam Achievements.

    In the plus column, my Daily Challenges sounds (the "Coin Drop" and so-forth) now work correctly. This is a problem I've seen come and go with other games (such as Minesweeper and Solitaire) on Windows 8.1. I never had those problems with Windows 8.0,
    and this was a big reason I delayed upgrading to Windows 8.1 for nearly half a year. The mid-September updates fixed the problem in Minesweeper and Solitaire, and the just-released update for Jigsaw fixed it for Jigsaw.

    Also, despite some of the underlying stats still being wrong, I'm now getting proper credit for completed collections in Classic Jigsaw. The stats still say, for example, that I've played 10 and completed 8 Expert puzzles (I actually completed all 10) but
    now I'm being given credit for completing the collection in Expert difficulty.
  7. Mister Cizl Win User

    How can I get new collections of puzzles for Jigsaw Jam?

    Hey ZonateChalk421! You can purchase new collections in the classic jigsaw, the collections in jigsaw jam are the only ones available in that section. Thanks!
  8. VinOth_VingO - வ஠Win User

    Lost all collections in Microsoft Jigsaw!

Thema:

Lost Jigsaw collection

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