lost games

Discus and support lost games in XBoX on Consoles to solve the problem; Hello We recently moved and reconnected our xbox to the internet. My son went on the play his games we purchased etc. and most of the games were... Discussion in 'XBoX on Consoles' started by hali family, May 29, 2016.

  1. hali family
    hali family Guest

    lost games


    Hello

    We recently moved and reconnected our xbox to the internet.

    My son went on the play his games we purchased etc. and most of the games were gone he said and he is hysterics.

    of course I purchased these games and there were very expensive.

    Is there anything that can be done?

    Leah

    [Mod Removed: Please don't include personal details like email-addresses on a public forum]

    :)
     
    hali family, May 29, 2016
    #1
  2. BizarroMantis
    BizarroMantis Guest
    lost games

    As everyone has said over and over again, re-download them. Okay? Got it? Please reply so we know you understand.
     
    BizarroMantis, May 29, 2016
    #2
  3. IGhostI v1
    IGhostI v1 Guest
    lost games

    [quote user="BIGWALRUS1983"]

    i have paid for three games, each of with i downloaded to my hard drive. after 24 hours suffering with a problem sought the advice of an xbox ambassador. the problem i had was resolved yet now the 3 games i have paid for have now gone missing?i
    will be taking this case further!!    sort your self out microsoft!!!

    [/quote]

    Oh yeah son! Get that lawyer! Or.....redownload your games from your download history and save yourself the embarrassment. lost games ;)
     
    IGhostI v1, May 29, 2016
    #3
  4. PutinMckawkhner Win User

    Xbox not loading any apps/games

    Did the complete opposite, had 84 games owned and now have 21. Lost all my apps, lost the game pass, lost Xbox gold, and lost my other account. Fml
  5. WPAK Win User

    Lost games

    Hi there,

    since you said the name changed (and you are sure it's the correct email address) a cause could be that somehow a new account was created on top of your old account, which overrules the old (correct account)

    In such situation it's best to contact official Xbox Support by Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us

    They can do a check based on the GTs if that is indeed the case and for the steps on how to solve the situation.

    Let us know the results
  6. GreenLantern4 Win User

    lost games

    As indicated, the purchases you made are tied to the gamertag that made them. Go to your Download History under Account Management and redownload them.
  7. pkvas Win User

    Lost game

    It should be free in the store assuming he used the code on the right gamer tag
  8. Royco85 Win User

    Lost games

    Hi , they are x one titles as I stated. My gold is active until 27th April 2019 . The main 2 I play often is player unknown battle grounds and sniper elite 4
Thema:

lost games

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