Lost games

Discus and support Lost games in XBoX on Consoles to solve the problem; Hi my son has an xbox one s, he was playing on it last night then switched it off and went to bed. He got up this morning and switched it back on and... Discussion in 'XBoX on Consoles' started by Melz999, Feb 4, 2024.

  1. Melz999
    Melz999 Guest

    Lost games


    Hi my son has an xbox one s, he was playing on it last night then switched it off and went to bed. He got up this morning and switched it back on and it came up saying restarting do not switch off, once restarted all his games are gone, can these be restored or are they gone for good?

    :)
     
    Melz999, Feb 4, 2024
    #1
  2. PutinMckawkhner Win User

    Xbox not loading any apps/games

    Did the complete opposite, had 84 games owned and now have 21. Lost all my apps, lost the game pass, lost Xbox gold, and lost my other account. Fml
  3. WPAK Win User

    Lost games

    Hi there,

    since you said the name changed (and you are sure it's the correct email address) a cause could be that somehow a new account was created on top of your old account, which overrules the old (correct account)

    In such situation it's best to contact official Xbox Support by Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us

    They can do a check based on the GTs if that is indeed the case and for the steps on how to solve the situation.

    Let us know the results
  4. GreenLantern4 Win User

    lost games

    As indicated, the purchases you made are tied to the gamertag that made them. Go to your Download History under Account Management and redownload them.
  5. pkvas Win User

    Lost game

    It should be free in the store assuming he used the code on the right gamer tag
  6. Royco85 Win User

    Lost games

    Hi , they are x one titles as I stated. My gold is active until 27th April 2019 . The main 2 I play often is player unknown battle grounds and sniper elite 4
Thema:

Lost games

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