Lost email address for old account

Impulsive1 · Jun 17, 2016

A few years back I had my account breached multiple times & decides I'd create a separate account for all my DLC purchases since I only had the one console & it would ensure I didn't lose any more money if someone got to my main account. Sold my 360 a few
years ago & forgot all about it, jumped over to PC.

Got an XB1 end of last year & now a lot of backwards compatible games are available I've bought a few back, one being COD Black Ops 1 which I'd bought all the DLCs for. Only realised today that I'd used my other account, but I can't remember the email address
I used to set it up. I know all the details on the account (gamertag, name on the account, address etc) but can't get it back without knowing the email.

Is there any way to get this information so I can do a password reset or am I SOL? I understand due to DPA it might not be possible but it's worth a shot I guess, anyone know how I can find this?

:)

Measator · Jun 17, 2016

A question I have about Xbox Live

A question I have is when I sign in on my Xbox 360 to my Xbox Live account in the top right corner it shows your emblem along with a rotation of my gamertag name, achievement numbers, money I have on my account, and my email address linked to the account. But for some reason it doesn't show my email address when it's rotating through and instead just shows blank nothing until the next thing comes up in the rotation when it should show my email address in the rotation.

stanislas 45 · Jun 17, 2016

i lost my email adress

hello i had an old xbox account but i lost my email address all i remember is my name was "malybu 45190" help me pls

Smwutches · Jun 17, 2016

You'd have to contact support. As long as you can verify that you are the owner of the account, they should be able to get you the email. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Smwutches

You'd have to contact support. As long as you can verify that you are the owner of the account, they should be able to get you the email. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Jeremy2085

Sometimes you can verify your account using another email address or a mobile number that you recieve a text to. If the email address is lost then try asking the recovery team to change your verification method to a different address or number and to use
a different email address instead of the old one.

Tezzerrific

login to your microsoft account and create a alias address, this will allow you to create a brand new email address that is only connected to your account, then give it a week then make that primary and then you have officially changed your email address and not lost anything, then once you have changed the email on any services you use it for you can then remove the old email alias,

Allebas

Are you still able to login into your account with the old email? If so, try the process of changing/adding the email address again. If you cant sign into your account you can try this link to recover your account https://support.xbox.com/en-US/my-account/microsoft-account/lost-password-solution.

onyxishere

Sorry but if there was no email address attached to the account and you've deleted it or lost it there is no way to recover it. However, what you can do is create a new email address and account for her. Keep the details of the account handy so that if
it is lost again in the future you can easily recover it.

Lost email address for old account