Lost Device Support For Google Fiber After June Update.

Sir JBizzle · Jun 4, 2014

I'm not sure if this is in the right forum, but I downloaded the June update this morning and ever since, my XBOX ONE has stopped communicating with my Google Fiber TV Box (GFHD100). Whereas before the update, I could use Smartglass and Kinect commands to
control it. I'm not sure if Google changed it's code or if this was attributed to the new update. Any help I can receive would be greatly appreciated. Thanks!

:)

JT Kimbell [MSFT] · Jun 4, 2014

Google Fiber?

Hey guy,

We have a bug filed on this issue and we're working to get Google into our data. There are thousands of TV providers across the United States, so feedback like yours helps to make sure that we get all providers and guide data into the database.

Mr IRogers Jr · Jun 4, 2014

Google Fiber

Strangely enough, this has been working for a few days now. The moments when I can tell a normal disconnect would happen, there is a temporary lag, but then the game resumes. This didn't completely resolve the problem, but has changed it from game breaking
to more of a frequent annoyance. Thanks for the suggestion. I'll mark this as the solution and come back if the situation worsens again.