Lost Daily Challenge progress after system image restore

Discus and support Lost Daily Challenge progress after system image restore in XBoX Games and Apps to solve the problem; I'm running Win 10 Insider build 14965 and I had to restore my desktop system from a backup I made on Nov 7. When I opened the Solitaire Collection and... Discussion in 'XBoX Games and Apps' started by optodata, Nov 13, 2016.

  1. optodata
    optodata Guest

    Lost Daily Challenge progress after system image restore


    I'm running Win 10 Insider build 14965 and I had to restore my desktop system from a backup I made on Nov 7. When I opened the Solitaire Collection and finished today's Daily Challenges (Nov 13), I checked the Calendar tab and saw that no progress was recorded
    for Nov 8-12. I have played all 5 games every day and I know the progress is supposed to be synched across all devices, but no games played after the date of the backup image appear.

    Even stranger, is that on my Surface Pro 3, it shows 4/5 games played on Nov 8 and 0/5 for Nov 9-12, while my desktop shows 0/5 for all 5 dates. Most likely I played those 4 games on my SP3 which is why it shows they were completed, but I don't understand
    how two computers synched to the same MS account can show different results, and I don't understand how the progress wasn't restored from the cloud when I signed in.

    Something similar seems to have occurred back in Aug and Apr, because looking at my 2016 badges, Aug only shows a Bronze badge with 7400 points and Apr doesn't show the perfect banner and only has x45050. I have finished every daily challenge game this year
    and I'd really like to be able to retrieve or correct my past scores.

    Does anyone have a suggestion or a way to repair/recover the missing progress?

    :)
     
    optodata, Nov 13, 2016
    #1
  2. optodata
    optodata Guest
    missing progress for Daily Challenges after system image restore

    I'm running Win 10 Insider build 14965 and I had to restore my desktop system from a backup I made on Nov 7. When I opened the Solitaire Collection and finished today's Daily Challenges (Nov 13), I checked the Calendar tab and saw that no progress was recorded
    for Nov 8-12. I have played all 5 games every day and I know the progress is supposed to be synched across all devices, but no games played after the date of the backup image appear.

    Even stranger, is that on my Surface Pro 3, it shows 4/5 games played on Nov 8 and 0/5 for Nov 9-12, while my desktop shows 0/5 for all 5 dates. Most likely I played those 4 games on my SP3 which is why it shows they were completed, but I don't understand
    how two computers synched to the same MS account can show different results, and I don't understand how the progress wasn't restored from the cloud when I signed in.

    Something similar seems to have occurred back in Aug and Apr, because looking at my 2016 badges, Aug only shows a Bronze badge with 7400 points and Apr doesn't show the perfect banner and only has x45050. I have finished every daily challenge game this year
    and I'd really like to be able to retrieve or correct my past scores.

    Does anyone have a suggestion or a way to repair/recover the missing progress?
     
    optodata, Nov 13, 2016
    #2
  3. Press Guy 57
    Press Guy 57 Guest
    Lost Daily Challenge progress

    I lost all the progress for this month in the Daily Challenges. What can be done to resolve and keep from happening again?
     
    Press Guy 57, Nov 13, 2016
    #3
  4. FineMedal032 Win User

    I found my daily challenge coins being reset.

    I was going in to the Daily Challenge and it couldn't connect. The next time it connected, the month's progress was lost.
  5. SensibleList132 Win User

    After system restore, Solitaire Collection progress is lost

    More info:

    - I replayed one game in the Star Club

    The star count in the app was updated correctly. The one in the xBox account was not updated (I thought it's fair enough as the level should already be included in the 301 stars)

    - I played a brand new Star Club game (one I haven't played before)

    The star count in the app was updated correctly. The one in the xBox account wasn't even though I expected it to be updated.
  6. HornManx682415 Win User

    Daily challenge progress lost / in error

    It appears Microsoft doesn't give a crap as this is an ongoing problem for years!
  7. Jim.Gerland Win User

    Daily challenge progress lost / in error

    Does Microsoft monitor this forum? Does anyone have a solution?

    Thanks,

    Jim...
  8. RaskD0j0 Win User

    Daily challenge progress lost / in error

    Same thing here, been playing for the whole month of December and today my daily coins reset, the challenges are all marked as completed and can't be replayed for the coins. Nice that 10 days of work/progress towards a daily badge seems completely wasted
    now. Other forum posted imply it's known, but they haven't/can't fix the issue. Most users are reporting it happened in November as well as December. bah! I foresee an uninstall on the horizon. At least I didn't waste any money on it.
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Lost Daily Challenge progress after system image restore

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