Lost Connection

After clicking on (Y) this is what came up

Error Status Report

W: 0000-0000

X: 0000-F001

Y: 20A8-4840

Z: 0000-0000

ID: FFFF-FFFF

L: 0015-10F0

Q: 8007-0435

T: WIRELESS

D: 209.18.47.61, 209.18.47.62

S: WPA2

C: 6

Many times its not your internet. Other people might have bad connection or they have downloadable content that you don't

Just make sure everything is intact and if the problem keeps up apparently your internet needs upgrading

Greetings, everyone. Lindo 4, are you a Time Warner customer? If so, I want to confirm that the issue impacting Time Warner customers is now resolved and you should be able to connect to LIVE successfully. Thanks very much!

@iAmCrazyDomo

What Country/State/Province do you live in?

U.S., Iowa

Modem brand & model number:

Router brand & model number:

Comtrent CT-5361T

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?

Things you have tried: Open Port Triggering for Xbox LIVE, reseting network to factory reset, new CAT-5 cable, reset router

Is UPnP Enabled? Yes/no/Unknown

: Unknown

Do you have a NAT error? If so, what is your NAT?

: After reset- moderate

Any Error Codes you encounter:

Who is your ISP(Internet Service Provider)?

:Unknown

After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W: 0000-000B

X: 0000-F001

Y: 20A8-48E0

Z: 0000-0000

ID: FFFF-FFFF

L: 0015-10F0

Q: 8015-100C

T: Wired

A: 192.168.1.2/255.255.255.0

G: 192.168.1.1

D: 167.142.255.3/167.142.225.5

Hello Lindo 4,

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Im sorry you have not been able to stay connected.

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Currently, there is a Xbox Service Status Alert for Time/Warner RoadRunner customers, if that is your service provider this may be the cause, please post back if
this relates to you.

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But... If this is not your service provider; then there might be other problems. Please continue reading, however in the future this page is also very resourceful for future reference.

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The best way anyone can help is for you to share the right information. So myself or another member of service can help you depending on what the cause is. Please Start by visiting
this thread, and follow the instructions:

Once you have read the thread, just as that thread describes, run an Xbox Live Test, then post the "Bolded List" of Information:

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Please take note of the errors you receive and refer to that thread for more information.

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Additional Resources Include a just as
GreenBerry18 Mentioned "Step by Step Connection Guide" : This guide is often easier to follow and even provides visual
aids to help recognize different issues.

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Please post back with your results or reply, I will be following this thread.