Lost codes

Discus and support Lost codes in XBoX Sales and Promo to solve the problem; Purchased new xbox one bundle with three games. Lost code to one game before downloading. Can i get a replacement code?... Discussion in 'XBoX Sales and Promo' started by DryerFox9290791, Dec 25, 2015.

  1. DryerFox9290791
    DryerFox9290791 Guest

    Lost codes


    Purchased new xbox one bundle with three games. Lost code to one game before downloading. Can i get a replacement code?

    :)
     
    DryerFox9290791, Dec 25, 2015
    #1
  2. Delta 0094
    Delta 0094 Guest
    Lost Code

    My Halo: ODST code somehow as deleted before I could use it, and I recently found out that they expire today. Any assistance would be much appreciated.
     
    Delta 0094, Dec 25, 2015
    #2
  3. medium bloke
    medium bloke Guest
    Lost Code

    Hi there,

    You will either need to wait for a support staff member to verify your promotion participation and then private message you a code, or you will need to contact Xbox Support directly and ask them if they can restore the message with the code in it, or issue
    you a replacement code once they've verified that you got one.
     
    medium bloke, Dec 25, 2015
    #3
  4. Mister Quimby
    Mister Quimby Guest

    Lost codes

    Hey there DryerFox9290791!

    Sorry to hear about the issue! Just to clarify, where did you purchase your Xbox One bundle from? If you purchased the bundle from the Microsoft Store, you will need to reach out to

    Microsoft Store Support     for further assistance. Thanks!
     
    Mister Quimby, Dec 28, 2015
    #4
  5. Anghellic Karma Win User

    Redeem code

    The problem is that Microsoft has no way of verifying that you once had a code and then lost it, so they absolve themselves of responsibility of lost or stolen codes. Sorry :(
  6. Radiant Sword X Win User

    new Xbox and lost code

    I wish there was something I can do. Once codes are lost, they are lost.
  7. Smwutches Win User

    Lost the code for the free game(Battlefield 1) came with the original purchase before downloading it

    Since the purchase was made from Best Buy they would be the ones you'd need to talk to. Microsoft are not responsible for lost or stolen codes. Unfortunately there generally is no way to retrieve a lost code.
  8. Burn The Jedi Win User

    Lost Killer Instinct code

    Ditto as well on the lost code
  9. Misses Quinzel Win User

    Lost codes.

    Hey, Louderzz! I've sent you a Forums private message. You can check them
    here! :D
Thema:

Lost codes

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