Lost all xbox live account info

Discus and support Lost all xbox live account info in XBoX on Consoles to solve the problem; Hi, I removed my account from the family and xbox I was on, when I try to log in it claims that I don't have any gamerscore, game progress,... Discussion in 'XBoX on Consoles' started by hunterskull123, Jun 17, 2016.

  1. hunterskull123
    hunterskull123 Guest

    Lost all xbox live account info


    Hi,

    I removed my account from the family and xbox I was on, when I try to log in it claims that I don't have any gamerscore, game progress, achievements or gold subscription. My old gamertag was and now it's given me a default one. Under my account
    it says I have a subscription but if i go to games with gold it asks me to sign up.

    Also whenever I try to go to certain pages it redirects me here:

    http://support.xbox.com/en-NZ/xbox-one/security/error-child-trying-to-access-settings

    Is there anyway I can get my profile back or is it lost forever?

    :)
     
    hunterskull123, Jun 17, 2016
    #1
  2. Smwutches
    Smwutches Guest
    Smwutches, Jun 17, 2016
    #2
  3. UpliftPenguin57
    UpliftPenguin57 Guest
    LOST ALL INFO

    Console did a hard update and we LOST ALL our account information????? the console reverted back to the pre-purchase settings, which forced me to make a new account... My son and daughter have lost all of their information, games, etc.... is there a way
    to fix this or is it all gone.... HELP????
     
    UpliftPenguin57, Jun 17, 2016
    #3
  4. FearedNightmare
    FearedNightmare Guest

    Lost all xbox live account info

    FearedNightmare, Jun 23, 2016
    #4
  5. FearedNightmare Win User

    Lost all xbox live account info

  6. Smwutches Win User

    LOST ALL INFO

  7. kRevali Win User

    Help for old account

    I searched for the GT mikyandjo using the Xbox App for Windows PC and couldn't find your profile, this may mean the account was deleted and all the info associated with it was lost.

    It could be worth trying to recover it but seems like is gone from Xbox Live.
  8. Miss Portia Win User

    Lost all account info and memory deleted

    Hello! You would want to go through the "Forgot Your Password?" feature of live.com to attempt to recover that info.
  9. IWGCBettiePage Win User

    expired gold account, is all info lost?

    All your acheivements and account information is still connected to your account. The only difference now is that you are at Silver Level (Free), instead of Gold and you won't be able to play multiplayer online games. To renew all you need to do is log in
    with the primary family account holders gamertag and access your account from the settings menu. See this article for instructions

    support.xbox.com/.../how-to-join-family-pack
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Lost all xbox live account info

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