Lost all progress

Discus and support Lost all progress in XBoX Games and Apps to solve the problem; hi, when I played call off duty modern warfare 3 live om my xbox 360 last night my account suddenly went down to level 1 from level 80. Making me lose... Discussion in 'XBoX Games and Apps' started by SchizzoRaccoons, Mar 28, 2017.

  1. SchizzoRaccoons
    SchizzoRaccoons Guest

    Lost all progress


    hi, when I played call off duty modern warfare 3 live om my xbox 360 last night my account suddenly went down to level 1 from level 80. Making me lose all progress and friends. Can you please give me back my level and weapons and so on? Regards SchizzoRaccon

    :)
     
    SchizzoRaccoons, Mar 28, 2017
    #1
  2. Temhotabot
    Temhotabot Guest
    Lost all progress

    If you believe your account has been compromised you will need to contact support for your region and have them start an
    Unauthorized Access Investigation. If you live in the US/Canada the number is 1-800-4MY-XBOX. Anywhere else click on
    support at the top of the page, then on contact us at the bottom of that page, then
    by phone.
     
    Temhotabot, Mar 28, 2017
    #2
  3. trent82-37AC8B9A-FBED-4FCD-8114-9A52D95F9A95
    trent82-37AC8B9A-FBED-4FCD-8114-9A52D95F9A95 Guest
    Lost all progress

    - I played the game and earned a lot of KP which I used to unlock various things like stages, skins, etc.

    - Then I went on to play some other games.

    - I let another person play my system on their own Live account, but my account was still signed in, it just wasn't the active account.

    - While that other person was playing, Kinect randomly decided to make my account the active account. This ended the other player's match abruptly.

    - The other player returned to the dash and switched it back to his own profile and went on to play more of Killer Instinct.

    - When I then later used my account and tried to play Killer Instinct, all of my progress was gone. All KP and unlocks were reset.

    I have now turned off the ability for Kinect to sign users in. It's unfortunate, because I do like that feature.
     
    trent82-37AC8B9A-FBED-4FCD-8114-9A52D95F9A95, Mar 28, 2017
    #3
  4. Temhotabot Win User

    Lost all progress

    If you believe your account has been compromised you will need to contact support for your region and have them start an
    Unauthorized Access Investigation. If you live in the US/Canada the number is 1-800-4MY-XBOX. Anywhere else click on
    support at the top of the page, then on contact us at the bottom of that page, then
    by phone.
  5. Flavius Win User

    Lost all progress

    I had a similar problem! My wife was doing really well on KI survival mode when all of a sudden it said "a sign in change has occurred" and she lost all progress because it kicked her back to the menu. Even though I did NOT take her controller away, the
    only controller we have, the stupid Kinect thought I wanted to sign in on her controller! All I did was move my head forward a bit. I was sitting in a chair next to her the whole time!

    I started a thread on the Kinect Xbox One support forum, please also post this there.
  6. Aden Beyer Win User

    Lost all progress

    Hey I appreciate your reply. But, I don’t have another Xbox nor does anyone else in the family.
  7. MikesTooLz Win User

    Lost all progress

    I have had this same issue. connect keeps wanting to switch to other players accounts while in a game.

    everyone else has to hide out of view of the kinect or turn the darn thing off so it stoops switching profiles.
  8. StevenK_M Win User

    Lost all progress

    Hello Aden Beyer,

    Thanks for reaching out and welcome to Xbox community forums. I understand how important your games and its progress are.

    Normally, your data is stored on both your hard drive and in the cloud. If you use your Xbox profile to sign in to a different Xbox console, your saves are available from that console.

    But if you can't still seem to find it in the cloud, then you might want to Contact us | Xbox Support for real-time assistance.

    Regards,

    StevenK
Thema:

Lost all progress

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