Lost all my Star Club game points. Everything was set back to 0

Discus and support Lost all my Star Club game points. Everything was set back to 0 in XBoX Games and Apps to solve the problem; Ref 1356023382 Above is the reference number from Chat which they could not help me. Windows 10 version 1607 OSBuild 14393.187 Help. I went to play... Discussion in 'XBoX Games and Apps' started by marionnj, Sep 29, 2016.

  1. marionnj
    marionnj Guest

    Lost all my Star Club game points. Everything was set back to 0


    Ref 1356023382

    Above is the reference number from Chat which they could not help me.

    Windows 10 version 1607 OSBuild 14393.187

    Help. I went to play my Star Club games and they are all back to 0. I had to sign into Xbox which I normally don't have to do. Signed in played the Daily Challenge which was fine all the month of Sept was there but went into the Star Club and everything
    is set to 0. Yikes I have been playing forever to complete. even Windows 10 first anniversary and 25 Anniversary Tournament is blank. Any suggestions.

    Marion

    :)
     
    marionnj, Sep 29, 2016
    #1
  2. marionnj
    marionnj Guest
    Lost all my points for the Star club. How can get my points pack.

    Help. I went to play my Star Club games and they are all back to 0. I had to sign into Xbox which I normally don't have to do. Signed in played the Daily Challenge which was fine all the month of Sept was there but went into the Star Club and everything
    is set to 0. Yikes I have been playing forever to complete. even Windows 10 first anniversary and 25 Anniversary Tournament is blank. Any suggestions.
     
    marionnj, Sep 29, 2016
    #2
  3. marionnj
    marionnj Guest
    Lost all my points on Star Club everything is pack to 0

    Ref 1356023382

    Above is reference spoke with someone on live chat no solution on answer

    Windows 10 version 1607 OSBuild 14393.187

    Help. I went to play my Star Club games and they are all back to 0. I had to sign into Xbox which I normally don't have to do. Signed in played the Daily Challenge which was fine all the month of Sept was there but went into the Star Club and everything
    is set to 0. Yikes I have been playing forever to complete. even Windows 10 first anniversary and 25 Anniversary Tournament is blank. Any suggestions.

    Marion
     
    marionnj, Sep 29, 2016
    #3
  4. Bestlano Win User

    Lost all my game data for Star Club

    Moving thread to Gaming on Windows for proper support.
  5. mandyleeYQ Win User

    Microsoft Solitaire Collection doesn't work...

    after opening the app to do daily challenges i tap on star club it then shows me two tiles first one says i have 190 stars i have completed all games and it has i crown on it the wild west one has a lock on it saying 50 stars to unlock when i tap on this
    it opens and briefly says 0/200 at the top then quickly returns back to the start of the app
  6. awilliams1701 Win User

    I found my daily challenge coins being reset.

    I lost my internet during the advert and it caused the game to crash. When it came back, I lost the coins and all days are 0/3, but each day is completed (as it should be).
  7. XBLRewards8 Win User

    No points at all VIP star rank 0?

    Hello AW fatboy,

    From our FAQ:





    What content on the Xbox Store is eligible for MyVIP?

    Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
    items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

    Since your purchases have all be consumables, they are not eligible for MyVIP.
  8. bekkilyn Win User

    The ads are locking up the game.

    And now the problem is back. Was working fine up until about 10 minutes ago and am now trying to get into a star club pack and an ad has everything locked up.
Thema:

Lost all my Star Club game points. Everything was set back to 0

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