Lost all my points, coins, etc. on MS BIngo!!!

After my last two games of Bingo, the system has crashed and I never got all of the coins, keys, etc. that I won during the game. I have been buying coins from Microsoft and feel like this is a big waste. Who can we contact to fix the glitch?

Mine keeps disconnecting also, its great, NOT!

I lost a lot of tickets, coins and keys because of this!!! It says connecting to server, but it stays there, im forced to close down the app because i cant do anything else.

When im ingame or in the results screen, and it disconnects, i lose my wins/bingos/power balls and bingos/ keys, coins and tickets.

Ive bought coins and i didnt buy them to lose them because of your *** servers!!

I was playing four cards in bingo and spent coins to buy extra balls three times, plus I used five power-ups and had two power bingo balls called - I had gotten twelve bingos, nine keys and many bag and coin tiles daubed (you can't see which tiles had these
things, but you can see the tiles that weren't called to see that I had those powerups used on these cards. I got a message about a connection problem (my internet was working fine, so I don't know what the problem was), and after re-trying several times,
I finally got a message saying the game was no longer available so the tickets and coins would be refunded. That is not ok - I will lose the five powerups plus the nine keys and two powerballs and exp points and coins - I took this pic of my screen so you
could see what I saw. The date/time is in the bottom right corner, the top right corner shows my xbox/ms game username, and the awards I outlined can be seen also. I took several more pics of error messages if you need any more photos. I typed all of this
out a few minutes ago and when I hit submit, it all went away and I got an error message - I took a pic of that, too! Again, my internet is working fine - no problems with my Roku or internet explorer, so I think this is a ms issue... I want the power ups
back at a MINIMUM (in addition to the coins and tickets), but I'd really like my power balls and keys and exp points, etc. also! Please get back to me! My email is connected to my user name, I imagine, which is . If you need my email, I will
provide it. Thanks!

You need to call support to start an unauthorized access investigation. It's a known "hack" that's been going around involving accounts being taken and the person purchasing FIFA 12 add-ons.

Same issue for both Mahjong and Wordament -- but interesting that my iPod won't connect to Worament either -- so maybe some system wide problem. Hey, maybe they will fix the lost points, coins, etc in Mahjong!! I won't hold my breath...