Lost all Game Progress

Discus and support Lost all Game Progress in XBoX Games and Apps to solve the problem; I was on the game 4 days ago with all of my progress. The next time I logged on I had to start from the very beginning, has anyone else got the same... Discussion in 'XBoX Games and Apps' started by MINCNY, Nov 9, 2017.

  1. MINCNY
    MINCNY Guest

    Lost all Game Progress


    I was on the game 4 days ago with all of my progress. The next time I logged on I had to start from the very beginning, has anyone else got the same issue for PC?

    :)
     
    MINCNY, Nov 9, 2017
    #1
  2. Temhotabot
    Temhotabot Guest
    Lost all progress

    If you believe your account has been compromised you will need to contact support for your region and have them start an
    Unauthorized Access Investigation. If you live in the US/Canada the number is 1-800-4MY-XBOX. Anywhere else click on
    support at the top of the page, then on contact us at the bottom of that page, then
    by phone.
     
    Temhotabot, Nov 9, 2017
    #2
  3. trent82-37AC8B9A-FBED-4FCD-8114-9A52D95F9A95
    trent82-37AC8B9A-FBED-4FCD-8114-9A52D95F9A95 Guest
    Lost all progress

    - I played the game and earned a lot of KP which I used to unlock various things like stages, skins, etc.

    - Then I went on to play some other games.

    - I let another person play my system on their own Live account, but my account was still signed in, it just wasn't the active account.

    - While that other person was playing, Kinect randomly decided to make my account the active account. This ended the other player's match abruptly.

    - The other player returned to the dash and switched it back to his own profile and went on to play more of Killer Instinct.

    - When I then later used my account and tried to play Killer Instinct, all of my progress was gone. All KP and unlocks were reset.

    I have now turned off the ability for Kinect to sign users in. It's unfortunate, because I do like that feature.
     
    trent82-37AC8B9A-FBED-4FCD-8114-9A52D95F9A95, Nov 9, 2017
    #3
  4. Ackis Win User

    Lost all game progress.

  5. Temhotabot Win User

    Lost all progress

    If you believe your account has been compromised you will need to contact support for your region and have them start an
    Unauthorized Access Investigation. If you live in the US/Canada the number is 1-800-4MY-XBOX. Anywhere else click on
    support at the top of the page, then on contact us at the bottom of that page, then
    by phone.
  6. Flavius Win User

    Lost all progress

    I had a similar problem! My wife was doing really well on KI survival mode when all of a sudden it said "a sign in change has occurred" and she lost all progress because it kicked her back to the menu. Even though I did NOT take her controller away, the
    only controller we have, the stupid Kinect thought I wanted to sign in on her controller! All I did was move my head forward a bit. I was sitting in a chair next to her the whole time!

    I started a thread on the Kinect Xbox One support forum, please also post this there.
  7. Aden Beyer Win User

    Lost all progress

    Hey I appreciate your reply. But, I don’t have another Xbox nor does anyone else in the family.
  8. MikesTooLz Win User

    Lost all progress

    I have had this same issue. connect keeps wanting to switch to other players accounts while in a game.

    everyone else has to hide out of view of the kinect or turn the darn thing off so it stoops switching profiles.
Thema:

Lost all Game Progress

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