Lost Account

Discus and support Lost Account in XBoX on Consoles to solve the problem; Okay so, about 2 years ago, I sold my old Xbox 360 for some cash. Well, the Microsoft account that I had on it was had tons of games, achievements,... Discussion in 'XBoX on Consoles' started by TheNinjaTato, May 17, 2016.

  1. TheNinjaTato
    TheNinjaTato Guest

    Lost Account


    Okay so, about 2 years ago, I sold my old Xbox 360 for some cash. Well, the Microsoft account that I had on it was had tons of games, achievements, gamerscore, etc. So about 1-2 years passed and I decided to get an Xbox One. Sadly, for the life of me, I
    could not remember either the microsoft account or password for my old profile and so I ended up just making a new profile with my newest email address/microsoft account. Well now, I've been really longing for my old account because of everything I had on
    it.

    The problems are:

    1. I don't remember the old profile's associated Microsoft account/password.

    2. I do not remember the email associated with the old profile.

    3. I can't even recover the email through means of phone verification because I have changed numbers twice now since then and my old numbers no longer work.

    I don't know if there is any way to retrieve my old profile/account through means of perhaps security questions or whatnot. I know there has to be some sort of verification to prevent people trying to get into other's accounts and I'm afraid I'm out of luck.
    It's really bummed me out. Any help is immensely appreciated.

    :)
     
    TheNinjaTato, May 17, 2016
    #1
  2. Jay 155
    Jay 155 Guest
    Xbox has made me lose my game progress

    So recently Xbox store would not load and it kept telling me that I should restart the system. So I did and now all my progress has been completely lost for everything not with a backed up account. So I have lost quite a bit of Fallout 4 progress. Please can someone help?

    Thanks - Jay
     
    Jay 155, May 17, 2016
    #2
  3. MOTTON DE MARDE
    MOTTON DE MARDE Guest
    lost account

    Hello, the other day I accidentally
    deleted my account and I can not remember
    my msn and my password.

    Can you help me please to get it back.Thanks
     
    MOTTON DE MARDE, May 17, 2016
    #3
  4. Daft Badger
    Daft Badger Guest

    Lost Account

    Daft Badger, May 17, 2016
    #4
  5. WPAK Win User

    recover acount xbox / odzyskanie kont na xbox

  6. gamerxperia274 Win User

    LOST ACCOUNT

    Support would be the only ones who could help you. As long as you can verify you are the owner of the account they can get you the email and you would need to reset the password. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
    How would I do that? When I go to contact us it's a bot which doesn't understand what I say, how would I message the support team directly?
  7. HassanB Win User

    Lost account

    Hello,

    It's likely your account isn't lost but you're signing in with an e-mail that is incorrect. If you have access to the gamertag on your Xbox 360 console, please go to your Dashboard > Settings > Account > 3rd Tab (Account Information) > Account Security > Look
    to the right and you'll see the e-mail you should be using to sign into Xbox.com to get your gamertag to show up.

    If you don't have the means to do that then I would suggest that you Chat with Microsoft Support or Request a Call. You can do either option by going to this page
    here and clicking on Billing and Memberships, under Microsoft Account click Forgot Microsoft Account Username. You'll need to be able to provide the agent with the information
    on the account before they are able to give you the e-mail associated with the account. If you're not able to provide them with the information they are asking then they will not be able to assist you with your inquiry.

    Thanks.
  8. cossa669 Win User

    lost account

    You could try calling Xbox support and see what they could do for you... I'm pretty sure they can give you the windows live ID if you have forgotten it... but be prepared to answer a few security questions on your account.
  9. Smwutches Win User

    Lost Account

    You would have to try contacting support. As long as you can verify that you are the owner of the account, they can get you the email and you can reset the password. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
Thema:

Lost Account

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