Lost account

Discus and support Lost account in XBoX Accessibility to solve the problem; I accidently signed out of my xbox account so I signed into it but it made a brand new xbox account. I don't understand the problem... Discussion in 'XBoX Accessibility' started by MatthewKeenor, Apr 5, 2020.

  1. Lost account


    I accidently signed out of my xbox account so I signed into it but it made a brand new xbox account. I don't understand the problem

    :)
     
    MatthewKeenor, Apr 5, 2020
    #1
  2. WPAK Win User

    recover acount xbox / odzyskanie kont na xbox

  3. gamerxperia274 Win User

    LOST ACCOUNT

    Support would be the only ones who could help you. As long as you can verify you are the owner of the account they can get you the email and you would need to reset the password. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
    How would I do that? When I go to contact us it's a bot which doesn't understand what I say, how would I message the support team directly?
  4. HassanB Win User

    Lost account

    Hello,

    It's likely your account isn't lost but you're signing in with an e-mail that is incorrect. If you have access to the gamertag on your Xbox 360 console, please go to your Dashboard > Settings > Account > 3rd Tab (Account Information) > Account Security > Look
    to the right and you'll see the e-mail you should be using to sign into Xbox.com to get your gamertag to show up.

    If you don't have the means to do that then I would suggest that you Chat with Microsoft Support or Request a Call. You can do either option by going to this page
    here and clicking on Billing and Memberships, under Microsoft Account click Forgot Microsoft Account Username. You'll need to be able to provide the agent with the information
    on the account before they are able to give you the e-mail associated with the account. If you're not able to provide them with the information they are asking then they will not be able to assist you with your inquiry.

    Thanks.
  5. cossa669 Win User

    lost account

    You could try calling Xbox support and see what they could do for you... I'm pretty sure they can give you the windows live ID if you have forgotten it... but be prepared to answer a few security questions on your account.
  6. Smwutches Win User

    Lost Account

    You would have to try contacting support. As long as you can verify that you are the owner of the account, they can get you the email and you can reset the password. 1-800-4my-xbox if you're in the US/Canada or
    support.xbox.com/contact-us
Thema:

Lost account

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