Lost Account

Hi there,

for any lost password/account issues please see the following support page, it will have all steps available to try and recover your account:

https://support.xbox.com/my-account/microsoft-account/lost-password-solution

The page will have steps for a Lost password but also a Lost account.

I hope you will be able to recover your account.

Let us know the results

Support would be the only ones who could help you. As long as you can verify you are the owner of the account they can get you the email and you would need to reset the password. 1-800-4my-xbox if you're in the US/Canada or
http://support.xbox.com/contact-us

How would I do that? When I go to contact us it's a bot which doesn't understand what I say, how would I message the support team directly?

Hello,

It's likely your account isn't lost but you're signing in with an e-mail that is incorrect. If you have access to the gamertag on your Xbox 360 console, please go to your Dashboard > Settings > Account > 3rd Tab (Account Information) > Account Security > Look
to the right and you'll see the e-mail you should be using to sign into Xbox.com to get your gamertag to show up.

If you don't have the means to do that then I would suggest that you Chat with Microsoft Support or Request a Call. You can do either option by going to this page
here and clicking on Billing and Memberships, under Microsoft Account click Forgot Microsoft Account Username. You'll need to be able to provide the agent with the information
on the account before they are able to give you the e-mail associated with the account. If you're not able to provide them with the information they are asking then they will not be able to assist you with your inquiry.

Thanks.

You could try calling Xbox support and see what they could do for you... I'm pretty sure they can give you the windows live ID if you have forgotten it... but be prepared to answer a few security questions on your account.

You would have to try contacting support. As long as you can verify that you are the owner of the account, they can get you the email and you can reset the password. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us