Lost Account Recovery

Connor Wilbur · Aug 6, 2023

So I lost my account at the start of this year when I logged on to play to Xbox saying I need to update my information to secure my account, however all the ways to get into my account are impossible now it's on a listed email and phone number. I don't have the credit card info for the account either because it was my mom's old one. I've also tried to see with the fact information but sadly it won't work because I don't have the card info nor does my mother.

:)

Zahir_Ramathula

Hello Connor, my name is zahir, a independent advisor.

Please contact xbox support and speak with a support agent to recover your account. Weekdays would be best.

Regards
Zahir

DrifterX22

You can try this recovery tool.

Recover and reset your lost Microsoft account password

Ricardo Cintra

You just have the game in your Original Account, if you lost the account access you need take recovery

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community and Merry Christmas.

Hello Anony_965, I am sorry to know that you have lost your account, in such cases the ideal is to make the account recovery by the account recovery form below.

But when filling out the form you must put your email that you lost, which was hacked, the recovery form does not ask for the email that the hackers changed to.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

gds1972

Hi

You could try using the
Find your Microsoft account webpage and this may possibly allow you to recover your account. Alternately you could try contacting the Xbox Support team by
using this link and then select either the option to Chat With Xbox support or request a phone call from support, as long as you can answer sufficient security questions about the account then
they may be able to assist you with recovering the account.

Lost Account Recovery