Lost account Email and Password

Discus and support Lost account Email and Password in XBoX on Consoles to solve the problem; I got my Xbox 360 back when they first came out, and we set up the account with information from back then (around 2005 I think). We used my sister's... Discussion in 'XBoX on Consoles' started by TelevisedRiver3, Feb 26, 2016.

  1. Lost account Email and Password


    I got my Xbox 360 back when they first came out, and we set up the account with information from back then (around 2005 I think). We used my sister's very first email address and some password. I know I can find the email in the upper right hand of the
    screen when logged on, however, my xbox live ran out so that information no longer appears. When I try to log in to Microsoft to pay for live, I need that email. I find myself in a circle of needing my email address to pay for live, but needing live to find
    the email address. Can someone please help me here? Thanks.

    :)
     
    TelevisedRiver3, Feb 26, 2016
    #1
  2. Savage
    Savage Guest
    My account was suspended

    My xbox account is suspended untill 5/4/2012 witch is today i cant check my aim account i dont remember my password i made one for yahoo but cant change it i tried to switch emails. My account was supposed to be off suspention but its not. Xbox sent a email to me old email at aim.com but i dont use that email i use yahoo i still dont know the reason for being suspended

    Any idea's?
     
    Savage, Feb 26, 2016
    #2
  3. Account Email Password lost

    I am ignoringcoder. The problem is that I don't have the answer to the security question as I don't remember it for the email password reset. I could fill out a form to customer service but the only information I would be able to supply them is that I know
    the emails that are inside the account which only consist of messages from Xbox Live about the account & maybe some spam. I put fake information for protection so I have a vague memory of what it was. I could possibly add a 1 month gold to the account with
    a credit card & then include that into the form for the billing information as possible proof that I am the owner of the hotmail account. Is the evidence of me being able to sign into the account as well as knowing the old email associated with the account
    not enough? I still have messages from marketing confirming that it is my account on my old email. What should I do?
     
    CopyableDust44, Feb 26, 2016
    #3
  4. Lost account Email and Password

    By the way, the account I am using in order to post this is not the account for my xbox. I made one up just so I could ask this on the forums :/
     
    TelevisedRiver3, Feb 26, 2016
    #4
  5. KrisFarrell Win User

    Account Email Password lost

    You would be best off completing that form to the best of your ability, try and answer everything. Unless the form specifically asks for Credit Card info then I doubt putting it on the account would make a difference, but at this stage it may be worth a
    try.
  6. KrisFarrell Win User

    Account Email Password lost

    You will need to go to http://account.live.com/ and reset the password for the current email used to sign into the account. If you do not know this email and you are able to auto sign in on your console
    you can check it in the Account Management section on the console.

    I would advise that once you gain full access to the account you should update all the Billing info(Name, address, phone number, contact email etc.) to the correct info. False information does not stop an account, practicing good account security does.

    Good luck!
  7. TelevisedRiver3 Win User

    Lost account Email and Password

    By the way, the account I am using in order to post this is not the account for my xbox. I made one up just so I could ask this on the forums :/
  8. CopyableDust44 Win User

    Account Email Password lost

    I am ignoringcoder. The problem is that I don't have the answer to the security question as I don't remember it for the email password reset. I could fill out a form to customer service but the only information I would be able to supply them is that I know
    the emails that are inside the account which only consist of messages from Xbox Live about the account & maybe some spam. I put fake information for protection so I have a vague memory of what it was. I could possibly add a 1 month gold to the account with
    a credit card & then include that into the form for the billing information as possible proof that I am the owner of the hotmail account. Is the evidence of me being able to sign into the account as well as knowing the old email associated with the account
    not enough? I still have messages from marketing confirming that it is my account on my old email. What should I do?
  9. LGN Mike Win User

    Account Email Password lost

    do you know your back up email what you put on the other email account you used for your xbox live account? if so go to xbox.com and it will forgot passwork and then put in the email for the account and go for ther buddy
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Lost account Email and Password

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