Lost access to Earthlock

TR Delight · Dec 31, 2018

Hello
Xbox Users and Support,

So back in the day Xbox gold members received Earthlock Festival of Magic free with GwG and later that game got an updated version which was offered for free to those that received the Game with GwG or purchased it. ( the old version isnt available anymore
for purchase )

Well users on Reddit me included lost access to that Game and Xbox Store is asking me to pay money. ( yes i have a active subcription)

it is also mentioned on the Homepage of the Devs .

It is

:)

Atherza

Hey there, it's best to contact Xbox Support for this issue, here: https://support.xbox.com or even the 'Earthlock' devs.

AngelObullets

Hi there,

I have just tried this since the update and there was a bug prior giving both the festival of magic and the standard one, Please check you have the correct version.

denis97g

Hello, have you tried contacting support?

I Ruckis I

So I still can play Earthlock FoM without being kicked out as if it were a trial.

Plus when I select "See in Microsoft Store" it brings up Earthlock Festival of Magic, not just Earthlock.

Also, on that page it shows I own it by giving the option "Play". This is there whether I have the free trial of Earthlock installed or removed

brandiesel1

Haven't tried it and probably won't. I have no time.

Lost access to Earthlock