Lost access to account

Discus and support Lost access to account in XBoX on Consoles to solve the problem; xbox account went to support mode and sends code to phone I no longer let have how do I get my account back before 30 days... Discussion in 'XBoX on Consoles' started by The 3D Switch, Aug 31, 2017.

  1. The 3D Switch
    The 3D Switch Guest

    Lost access to account


    xbox account went to support mode and sends code to phone I no longer let have how do I get my account back before 30 days

    :)
     
    The 3D Switch, Aug 31, 2017
    #1
  2. ThicksetHat61
    ThicksetHat61 Guest
    Lost Access to Account

    Hi Michael,

    "6. Enter the password for the Microsoft account that is currently associated with your gamertag and select Sign in."

    I cannot proceed past this step, as I don't have the password to the Microsoft account associated with my gamertag.

    Thanks though Lost access to account :)
     
    ThicksetHat61, Aug 31, 2017
    #2
  3. Mister Cerb
    Mister Cerb Guest
    Lost Access to Account

    Hey there Hat!

    Since Michael's link didn't work for you, I suggest using the
    Contact Us     page to set up a support call with an account specialist. If they're unable to help you, ask to be escalated to the Advocacy Team. They specialize in this type of thing and would be best equipped to assist.

    I hope this helps! Let us know if you have any questions. =)
     
    Mister Cerb, Aug 31, 2017
    #3
  4. ngocphi Win User

    Locked out of old account, how can I transfer game saves to a new profile?

    You can't

    If you lost access to your account you have to call support or fill out the lost access to my account form at accounts.Microsoft.com
  5. ThicksetHat61 Win User

    Lost Access to Account

    Hi Michael,

    "6. Enter the password for the Microsoft account that is currently associated with your gamertag and select Sign in."

    I cannot proceed past this step, as I don't have the password to the Microsoft account associated with my gamertag.

    Thanks though :)
  6. Georges C. Win User

    Lost account access

    Hello, first it's a pleasure to be able to help you today.

    My name is Welcome to the community.

    Hello Mencius, in cases like this the ideal would be to contact Mojang support so they can help you.

    Minecraft Support

    https://help.minecraft.net/hc/en-us
  7. Aussie Michael Win User

    Lost Access to Account

  8. Queluz Dragon Win User

    Lost Access to Account

    yeah, no customer service here.phone call back doesn't work, chat doesn't work, cant actually get any help from this company. Going to cancel the new Modern Warfare prepay and see if PS 4 has a better interaction with paying customers.
Thema:

Lost access to account

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