Lost 360 Account

Hello, Mr. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

You can follow the steps below to try to remember the email address and reset the password for your Microsoft account:

https://support.microsoft.com/en-us/account-bil...

https://support.microsoft.com/en-us/account-bil...

If the above steps do not work, your only option is to fill the recovery form. In the article below you can get detailed information on how to fill the form:

https://support.microsoft.com/en-us/account-bil...

The Microsoft recovery form is available at:
https://account.live.com/acsr

If when you try to fill the recovery form you receive a message that your account does not exist anymore, unfortunately you will not be able to recover your account.

No Microsoft employee can help users recovering their accounts. They only instruct you on how to fill the recovery form. So that's the only available option for a hacked account.

If you talk to a Microsoft support advocate, he/she will tell you the same thing. They are not allowed and have no access to change anything on a user account. I hope you understand.

If you have any question, please let me know.

your xbox 360 profile is lost when you remove the account, to avoid this you need to link it to your microsoft account.

Hey there ZacSELLARDS,

In order to recover your Microsoft account you would need to go through the account recover form online. I would advise that you take a look at the following support article and follow the steps properly so that you can attempt to recover the account.

• Recover and reset your lost Microsoft account password
  

Just answer the questions throughout the support page and it will guide you through the proper steps to recover your account.

Give this a try and let us know if this has helped.

You could attempt an
account recovery with this page, but that depends on a number of factors. Other than that, you'd have to reach out to
Offical Support, but that's not a guarantee that you can get access to the account as well, particularly since your parent set up the account and since you don't "own" it, your
father does, they might not be able to give you access back. Alternatively, you might be able to ask your father to assist with recovering the account?

You can try reaching out to
Xbox Support to see if they can help. However, you will have to provide some personal information for them to be able to help.