loss of my Microsoft jigsaw collection and points gained

Discus and support loss of my Microsoft jigsaw collection and points gained in XBoX Games and Apps to solve the problem; following a recent Microsoft update I have lost all my previously purchased jigsaws and all my points gained some 400,000... Discussion in 'XBoX Games and Apps' started by DavidBarron1, Sep 19, 2020.

  1. DavidBarron1
    DavidBarron1 Guest

    loss of my Microsoft jigsaw collection and points gained


    following a recent Microsoft update I have lost all my previously purchased jigsaws and all my points gained some 400,000

    :)
     
    DavidBarron1, Sep 19, 2020
    #1
  2. BrendaMetzner Win User

    Problem with Microsoft Jigsaw

    something is wrong with microsoft classic jigsaw. my collections are not there. please help
  3. XBF Crystal P Win User

    Microsoft Jigsaw: My collection

    Hi there David,



    Thanks for reaching out! I'm sorry to hear about the issue with Jigsaw not working properly.

    I recommend trying the
    Windows Update Troubleshooter.
    According to our Microsoft Casual Games FAQ,
    Many issues can be solved by using this helpful tool.

    Hope this helps and let us know the results!
  4. DrewBorrett Win User

    Microsoft Jigsaw

    Not fixed yet! I'm luckier than you two since my coins/points haven't disappeared ... yet ... which is a relief since I have just shy of 40,000 of them ... but Jigsaw crashes every time I try to load the downloadable collections to select new collections.
  5. Mister Cizl Win User

    How can I get new collections of puzzles for Jigsaw Jam?

    Hey ZonateChalk421! You can purchase new collections in the classic jigsaw, the collections in jigsaw jam are the only ones available in that section. Thanks!
  6. ConceitedCat498 Win User

    I cant get into my games to play a game. all I get is sign in error and error code 1170000

    I need to add to my previous post that my problem is unique to the Windows 10 version of the Microsoft Collection. Other Windows 10 games such as Microsoft Jigsaw, Minesweeper, and MahJong work just fine. Also on the computer that I returned to Windows
    8.1, I am able to access the Microsoft Solitaire Collection and play with no problems.
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loss of my Microsoft jigsaw collection and points gained

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