Loss of content in the Destiny 2 game

yup that was definitely it, thanks anyway

Hello Dhamer E, My name is David. I am an independent advisor, happy to help you today.

Currently, the game is undergoing scheduled maintenance, therefore it is normal for problems to occur when playing or trying to run the game, let's wait for the maintenance to finish and check that the game returns to normal.

I hope it is useful to you

Best regards.

Here is the possible issue with your situation directly from Bungie (the publisher of the game)

Sharing Destiny Content with Multiple Accounts

Some platforms may allow players who own Destiny content licenses to share game content with other accounts on the system.

For information on how to access game sharing features, please see PlayStation Support or Xbox Support.

Players accessing Destiny content through the game sharing feature may not be able to access all DLC, add-ons, promotional items, or pre-order items for which the primary account owns the licenses.

Bungie does not support any issues with loss of access to items on accounts that are using the game sharing features to access Destiny content.

This was taken directly from the following website.

https://www.bungie.net/en/Help/Article/12458

So in short there are certain Destiny 2 DLC that is not sharable.

Hello everyone

Since I already have season pass, I will be getting the House Of Wolves DLC and hopefully Bungie / Activision will be releasing " free " DLC as an apology for the lack of content in the core Destiny 1 game.

The only way that I will be going anywhere near Destiny 2 is if the core content of Destiny 2 is as big as...

" Destiny 1 core content + The Dark Below DLC content + House Of Wolves DLC content "

combined on the initial $60.00 of Destiny 2.

Have a nice day or afternoon or night everyone

As per their article on playing on multiple platforms and game sharing:

* Players accessing Destiny content through the game sharing feature may not be able to access all DLC, add-ons, promotional items, or pre-order items for which the primary account owns the licenses.

* Bungie does not support any issues with loss of access to items on accounts that are using the game sharing features to access Destiny content.

https://help.bungie.net/hc/en-us/articles/36004...

Although I do apologize to have to tell you this it does mean that although Bungie doesn't support issues with loss of access it also means that it's by design that you don't have access. Bungie has never allowed sharing, even since the D1 days, although people could still use it. I'm afraid that your girlfriend's loss of access would mean that should would need to purchase her own copy of the game.