Losing years of xbox data due to redundent old email address

Discus and support Losing years of xbox data due to redundent old email address in XBoX Accessibility to solve the problem; Hi i have 2 microsoft accounts. One i had for many years that i used for xbox and a newer one i use for everything now. I was wondering if there is... Discussion in 'XBoX Accessibility' started by Kev Quinn, Jul 25, 2023.

  1. Kev Quinn
    Kev Quinn Guest

    Losing years of xbox data due to redundent old email address


    Hi i have 2 microsoft accounts. One i had for many years that i used for xbox and a newer one i use for everything now. I was wondering if there is anyway you can help me merge the 2 accounts together so i dont lose all the things tied to my original account. Gamerscore, purchases, dlcs etc. I understand its not something i can do but i was hoping you might have the power to do such a thing so i dont lose many years worth of things because i had to get a new email address

    :)
     
    Kev Quinn, Jul 25, 2023
    #1
  2. DeniqL Win User

    Losing years of xbox data due to redundent old email address

    Hi,Kev! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Unfortunately transfering or merging data from one account to another is impossible :(
  3. Daft Badger Win User

    Delete Xbox Account

    You could always create another email address to put the redundant xbox profile on to free up the email address you want to use.
  4. RawToastMmm Win User

    FIFA 20 login verification

    It's been a few years, but I had an issue with an EA game due to already having an OLD email address tied to my Xbox Gamertag and I had to contact EA Support chat since I couldn't access that email address anymore... I don't even know if that is helpful,
    but thought it might give you an idea or something... maybe that email address that is not yours is an old address?

    Doubt any of that helps, but wanted to post just-in-case.
  5. PrecutApollo42 Win User

    Can't change my primary email address

    I can still sign onto my xbox live and play and all but I just want to make sure that my old email address is not used any more and any emails are sent to my new email address. I am also worried if i do create a new microsoft account and change it on my
    console, i will lose all my saved data and downloads,
  6. David McKenna Win User

    hacked account

    That's right NAFFRY, xbox support has confirmed this. On recovering my account, which i shouldn't have been able to do since they said they had locked it. Now i can't change my windows id password on my pc cos they want to send a reset to my old redundant
    email address. Can i change the password on my xbox thus avoiding this issue with my old email address?
Thema:

Losing years of xbox data due to redundent old email address

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