Losing xbox Live connection

Discus and support Losing xbox Live connection in XBoX on Consoles to solve the problem; I received an update from XBOX yesterday morning and now at the most inopportune time my connection from XBOX Live is lost. I am getting dropped every... Discussion in 'XBoX on Consoles' started by Big Daddy N1NJA, Jun 24, 2014.

  1. Losing xbox Live connection


    I received an update from XBOX yesterday morning and now at the most inopportune time my connection from XBOX Live is lost. I am getting dropped every 10 to 20 minutes. I checked Internet connection and it is fine. Any suggestions?

    :)
     
    Big Daddy N1NJA, Jun 24, 2014
    #1
  2. xbox live disconnects when I start a game

    Xbox live disconnects Losing Wi Fi connection ) when I start a game ?
     
    Undead Monkey09, Jun 24, 2014
    #2
  3. wolvorocker
    wolvorocker Guest
    live connections problems

    does anyone have the problem of losing connection on live games with xbox one ,mostly aw and ghosts is there any solution, getting fed of only playing half a game then losing connection.
     
    wolvorocker, Jun 24, 2014
    #3
  4. Losing xbox Live connection

    Hello CRG Super Ninja,

    I apologies for the issue that you're currently experiencing. If you can please try the steps I give you to see if they help with the network connection. Please reset Network connection. (Settings, Network, (Y). Once you do that. Please Reset you're modem.
    Most standard modems have a reset option within the back. Otherwise, please turn it off and wait about 5-10min. Once that's done please go back to the Xbox and clear the system cache. (System, Settings, Storage, Hover over the Hard-Drive and click (Y). Please
    do this three times. To ensure anything unneeded is cleared. Please then restart the system and attempt to re-connect. Please keep us updated.

    Thank you!

    XBLVIP TOPDOG
     
    Alliance United, Jun 24, 2014
    #4
  5. OK, I did what you told to do last night and it worked for awhile. I was able to play this morning without any trouble until 20 minutes again i got a Code: 80004004 error and now I cant connect at all.
     
    Big Daddy N1NJA, Jun 26, 2014
    #5
  6. I tried to do what you said before but still nothing.
     
    Big Daddy N1NJA, Jun 26, 2014
    #6
  7. I have most of my trouble, but all of it, when I am playing WARFACE. And all the issues have been after an update to my XBOX two days ago. Can you just send another update to my system of at least check it out? I was not able to log into XBOX Live at all
    until just a minute ago, but I am not sure how long it will last. I am not playing anything at all right now.
     
    Big Daddy N1NJA, Jun 26, 2014
    #7
  8. Losing xbox Live connection

    Hello again,

    I looked into the error code you provided:

    Error 80004004 occurs when you access a game file in cloud storage on Xbox Live. You see error code 80004004 when you try to access a game file that is saved in cloud storage on Xbox Live. Error 80004004 is preceded by the following message:

    Can't retrieve information from Xbox Live. Please try again later.

    Status code: 80004004

    This means that you cannot access the Xbox Live servers and that some Xbox features are not available. This issue can occur because of system maintenance or a temporary Xbox Live issue.

    Note: When this issue occurs, you may experience additional problems. For example, you may also be unable to play content that you purchase. Please try this; To work around this issue, copy the saved game file to a storage device on your Xbox 360 console.
    For example, you can copy the saved game file to an Xbox 360 Hard Drive or to a USB flash drive.

    Please let us know if trying the following solution helps. Unfortunately, can't re-send Xbox Updates. However, you may re-download the update. You will need to contact Xbox Support to get the Code to do so for you're system. Please keep us updated.

    Thank you!

    XBLVIP TOPDOG
     
    Alliance United, Jun 26, 2014
    #8
  9. Hello again,

    Down bellow is the steps to re-download you're system update. This will not delete any game content and or profile(s). No need to contact Xbox Support. If you could please do this twice. That would be great.

    *On your console, go to Settings > System > Storage > Highlight Hard-Drive > press Left Bumper > Right Bumper > X Button.

    Thank you!

    XBLVIP TOPDOG
     
    Alliance United, Oct 31, 2018
    #9
  10. numanrocks125 Win User

    Whenever I try to play a game I get signed out...

    I lose connection to xbox live and it automatically reconnects to xbox live, I have a wired connection :)
  11. Big Daddy N1NJA Win User

    Losing xbox Live connection

    I tried to do what you said before but still nothing.
  12. ZDK6653 Win User

    Losing xbox live connection

    I do not think this is happening. I have not shared my password with anyone, I don't game share and I have enabled 2 FA.

    It is not signing me out of my XBOX, but it seems to be that my XBox live is cutting out. I have also done a hard restart. I have also uninstalled and reinstalled my games and it is still happening. I am worried that there is something wrong with my console.
  13. ZDK6653 Win User

    Losing xbox live connection

    Hello, we actually got this figured out. It ended up being our internet connection. We had to upgrade with a booster in our home to accommodate all the additional usage during the quarantine.
  14. Alliance United Win User

    Losing xbox Live connection

    Hello again,

    Down bellow is the steps to re-download you're system update. This will not delete any game content and or profile(s). No need to contact Xbox Support. If you could please do this twice. That would be great.

    *On your console, go to Settings > System > Storage > Highlight Hard-Drive > press Left Bumper > Right Bumper > X Button.

    Thank you!

    XBLVIP TOPDOG
Thema:

Losing xbox Live connection

Loading...
  1. Losing xbox Live connection - Similar Threads - Losing Live connection

  2. Can I change my xbox live email to another one without losing progress?

    in XBoX Accessibility
    Can I change my xbox live email to another one without losing progress?: So basically what I'm asking is, my current existing email that my gamer tag is linked to. Can I change that email without losing saved game progress? I assume I lose games that I purchased but I...
  3. Losing the will to live with MS Flight Sim

    in XBoX Games and Apps
    Losing the will to live with MS Flight Sim: Okay so I have the 10 disc version of Flight Sim, the premium deluxe edition. I have a gaming PC which I built which has above the spec required to run this game. I installed FS and had 6 months...
  4. Change email on Xbox live account without losing the @hotmail.com email address originally...

    in XBoX Accessibility
    Change email on Xbox live account without losing the @hotmail.com email address originally...: Hello! I have an issue where my Xbox account is attached to my parent's Microsoft account. My parents use their Microsoft account as their main email address. I would like to unlink my Xbox...
  5. What if I reset my Xbox one will I lose my Xbox live membership?

    in XBoX Accessibility
    What if I reset my Xbox one will I lose my Xbox live membership?: I am thinking about resetting my Xbox one so that it can run better hopefully but I don't know if it will also remove my Xbox live from my account. 47c61ec9-82e5-428f-9feb-874321a5c3c6
  6. Downgrading from Game Pass Ultimate back to standard Xbox Live might lose 20 year profile Badge

    in XBoX Accessibility
    Downgrading from Game Pass Ultimate back to standard Xbox Live might lose 20 year profile Badge: I've had Game Pass ultimate since it came out and love the service but I haven't had the time lately to justify the cost per month for it and wanted to downgrade back to standard Xbox Live. I...
  7. Why did I lose all my Xbox live friends?

    in XBoX Rewards & Social
    Why did I lose all my Xbox live friends?: All my friends have disappeared from my friends list, and when I search up someone’s profile it shows a bunch of random hieroglyphic symbols as well as not let me open up their profile...
  8. Will you lose your gamertag if you do not purchase Xbox Live Gold?

    in XBoX Sales and Promo
    Will you lose your gamertag if you do not purchase Xbox Live Gold?: I am paying for an annual Xbox Live Gold membership on the premise that I won't lose my gamertag. Do I need to keep paying for Gold to keep my current gamertag or can I cancel the subscription? I...
  9. Lose connection to xbox live at the same time every day

    in XBoX on Consoles
    Lose connection to xbox live at the same time every day: I am using a wired ethernet connection through a TP-link and the xbox disconnects from xbox live every day at 17:00 for at least 30 mins. The strange thing is that I can see my friends that are...
  10. Lose connection on xbox live daily. "Cannot connect to Live servers"

    in XBoX on Consoles
    Lose connection on xbox live daily. "Cannot connect to Live servers": I cannot connect to my xbox live account. Everything in my house is connected (wireless) no problem. A PS4 down the hall, laptops, phones etc. My xbox is hard wired I will sign in, Then randomly...