Losing my games when resetting to factory settings?

Discus and support Losing my games when resetting to factory settings? in XBoX on Consoles to solve the problem; Hi! Well, this is the first time I have the need to ask a question since I got my Xbox One S back in 2016, because I never had a problem, until know.... Discussion in 'XBoX on Consoles' started by AlengardDestroyer, Jan 11, 2022.

  1. Losing my games when resetting to factory settings?


    Hi! Well, this is the first time I have the need to ask a question since I got my Xbox One S back in 2016, because I never had a problem, until know.

    My Xbox keeps like getting stuck (audio and video freezes) for a second and then turns off.

    Now, first of all I followed all instructions I found here for solving the issue (not connecting my console to a power surge, since it has one built-in, changed the power settings, replacing it to avoid overheating and such) in fact that's why I'm posting this: I'm planning to factory reset my system.

    BUT, I have a, for you Microsoft support technicians, very simple question.

    I have the 500GB Gears of War 4 Xbox One S. Along the years I bought digital games (such as Sonic Mania) and Fallout 3 (which came with Fallout 4 physical copy), the rest of my dozen games are physical. However, here's my question:

    When a Xbox One S is reset to factory settings, will Sonic Mania, Fallout 3 and Gears of War will be deleted as well, right? Then, how do I recover them?

    My concern is that I don't have those downloading codes anymore and if I find them, I understand they are like for 1 use only, right? So, I will lose my games?

    Yeah, I know about the cloud storage but still, I want to be sure I won't be losing my games.

    That's the only thing that keeps me from resetting my Xbox to factory settings, for me to try fix the freezing issue. Thanks in advance!

    :)
     
    AlengardDestroyer, Jan 11, 2022
    #1
  2. AlengardDestroyer Win User

    Losing my games when resetting to factory settings?

    Hey! Thanks! Worked as a charm! :D

    But I chose the option at the resetting to keep my games & apps after restoring and now, at least so far, everything is fine! After logging in with my account, all games are there and working. Been playing for a while and the freezing and powering off is gone!

    Thanks again! Love ya!
  3. Smwutches Win User

    Losing my games when resetting to factory settings?

    The games are all tied to the account you redeemed them on. If that's your account, you would just sign in and redownload the games through your library in your Games and Apps.
  4. DominumStige Win User

    xbox offline update

    Hi!

    You can
    restore
    the factory settings and by selecting the "Reset and keep my games & apps" option you will not lose the installed contents.
  5. DanRochester Win User

    Xbox kicks me back to home screen or turns off when loading up Call Of Duty Warzone

    If I factory reset will I lose all data, games, settings etc?? How can I save all of these?
  6. faith alberty Win User

    why isn't my fortnite signing into xbox live

    Will this factory reset make me lose my game data.?
Thema:

Losing my games when resetting to factory settings?

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