Losing connection on Bo4 servers

DiegoGomz · Dec 31, 2018

Hi there, yesterday I started researching about how I could solve this problem, I came across one thread that stated that removing and re-installing the game would solve the problem, unfortunately to me, it didn't and I don't know what to do, I've already
cleared my cache too, I know it's not my internet because I have optic fiber; 50mbps of download speed and 10 mbps of upload speed, I also have an Open NAT. Please help my guys, I bought an Xbox One S because I tought my older Xbox was the one causing this
problems.

:)

DiegoGomz

Thanks, I'll try it out. I'll let you know if this worked

AngelObullets

Hi there,

I have heard about this problem before happening quite often on the Black out since the update, It has been happening often with a wireless connection bug with clan tags different emblems, So have to ask if you are wired or wireless net connection?.

M3tal Daz3

From the Activision community was found out that if you remove your clan tag and use a default emblem the game works like before. Still unknown what causes the issue but that seems to solve it.

Christyna64

Have you tried resetting the router? Also check the BO4 times to see if others are experiencing the same issue.

XBF Javier R

Hello Diego,

We understand that you're experiencing a connection issue to the multiplayer servers within Call of Duty Black Ops 4, and would like to further investigate this.

Our suggestion here as this concerns the network and some troubleshooting has already been attempted, our recommendation would be to follow our
Xbox One Network Solution support article.

This article details all the necessary steps needed for assistance with the network connection.

Try this for us and let us know if this works.

Best wishes!

Losing connection on Bo4 servers