Loosing the connection between my controler and my xbox one s

I have access to windows and I tried that and it said my controller was up to date. My console is the Xbox one S and I don’t believe it is. What I have done so far is restarted my console, power cycled my controller, reset the connection between my controller and Xbox, factory rest my Xbox, and tried a different controller and the same issue occurred.

Hello,Ten my name is Oskayra I am the independent advisor and I will be happy to help you today.

It seems there might be an issue with the communication between your Xbox Elite controller and your Xbox Series S console. While you've tried some troubleshooting steps, there could be an underlying issue with the controller itself or the way it's interacting with the console.

Here are some additional steps you can try to resolve the issue:

Check for physical damage on the controller: Inspect the controller's ports, buttons, and overall condition to ensure there are no visible signs of damage, such as cracks or loose connections.

Try a different USB cable: Use a different USB cable to connect the controller to the console. Sometimes, a faulty cable can interfere with the communication between the controller and the console.

Update the controller firmware using an Xbox One console: If you have access to an Xbox One console, try connecting the controller to it and updating the firmware. This might resolve the issue if there's a specific firmware incompatibility with the Xbox Series S.

Reset the controller: To reset the controller, hold down the pairing button and the Xbox button simultaneously for 5-10 seconds until the Xbox button flashes rapidly. This will reset the controller's pairing information and may help with the connection issue.

Try connecting the controller to another device: Connect the controller to a PC, another Xbox console, or a mobile device using Bluetooth to check if it's working properly with other devices. If it connects and works fine with other devices, the issue might lie with the Xbox Series S console.

I really hope your problem has been fixed with my help, have a nice day. Oskayra

Forgot to add- if the 510's sound as good, I always have the option of leaving the base connected to my 360's audio out, then just swapping the 510's between controllers (and accepting only stereo from the One).

having same problems here just purchased an xbox one s and it looses connection after about 30 minutes of gaming i tried my older xbox one and thats fine not a problem :/

Is there a difference between the Bluetooth on the Elite and the one on the regular Xbox one controllers. My other controllers connect without an issue, but not the Elite.