"Looks like you need to renew your Xbox Game Pass" for a game I don't have on Game Pass.

Discus and support "Looks like you need to renew your Xbox Game Pass" for a game I don't have on Game Pass. in XBoX Games and Apps to solve the problem; I got Minecraft Bedrock for Xbox One for free (digitally) when it first released as I already owned the Xbox One Edition, and it's worked fine since.... Discussion in 'XBoX Games and Apps' started by lewtherocker, Jul 6, 2022.

  1. lewtherocker
    lewtherocker Guest

    "Looks like you need to renew your Xbox Game Pass" for a game I don't have on Game Pass.


    I got Minecraft Bedrock for Xbox One for free (digitally) when it first released as I already owned the Xbox One Edition, and it's worked fine since. However in the last few days when I launch the app I get the error message: "Looks like you need to renew your Xbox Game Pass" (0x803f800e). Other than a unrelated one month trial of game pass in 2018, I've not been subscribed since. It may be worth mentioning that my Xbox Live Gold subscription ended around the same time that I started getting this error, but even after renewing the subscription I am unable to launch the game.

    In an attempt to fix the issue I have:

    - restarted the game several times

    - uninstalled and reinstalled the game, and save data, several times

    - power cycled and restarted the Xbox One several times

    - hard reset the Xbox twice, keeping Games and Apps

    - unenrolled from the Xbox Insider skip ahead program
    - removed and reinstalled my account several times

    I have no more ideas of how I can fix this issue, I am certain that I own the game on the account I'm using, no gamesharing involved - it says in the store that I own the game.

    :)
     
    lewtherocker, Jul 6, 2022
    #1
  2. JosefLBohorquez Win User

    "Looks like you need to renew your Xbox Game Pass" for a game I don't have on Game Pass.

    Amazing!

    Glad to hear that buddy, happy gaming!
  3. lewtherocker Win User

    "Looks like you need to renew your Xbox Game Pass" for a game I don't have on Game Pass.

    HI Josef, thank you for your quick response with new solution ideas.

    I can't see Minecraft in my order history, though I'm sure I fully own the game, as it says in the Microsoft Store.

    This only appears to be happening with Minecraft, all other games I've tried, both digital and on disc, have worked fine.

    I've reinstalled the game without save data and tried launching the game on a hotspot but to no avail, I'm still receiving the same error message
  4. JosefLBohorquez Win User

    "Looks like you need to renew your Xbox Game Pass" for a game I don't have on Game Pass.

    When you press "Install, you own this" your Xbox Console appears?

    If yes, try installing the game from there (don't forget to uninstall the game on the console)
    And see if in that way you're able to play the game.

    ----

    Can be a bit odd, but when the download process ends on your console using the link below, try changing your DNS:

    go to Settings > Network > Advanced Settings

    Once you’re inside the Advanced Settings menu, go to DNS settings and select Manual from the list of available options.
    When you get to the next screen, enter 8.8.8.8 in the box associated with the Primary DNS and 8.8.4.4 in the Secondary DNS box.

    Once the default DNS addresses have been changed, restart your console and see if the issue has been resolved at the next console startup.

    But if finally the issue persists, you may need to contact Microsoft support to see if something has changed recently on your account

    Due to as you said, people who owned the classic Minecraft Xbox one edition, was eligible to get the newest/actual Bedrock edition
  5. lewtherocker Win User

    "Looks like you need to renew your Xbox Game Pass" for a game I don't have on Game Pass.

    Hi,

    Minecraft Xbox One Edition does appear in my order history, which I bought in 2015, but the newer Minecraft (Bedrock Edition) which I would've installed in late 2017 doesn't appear.

    On the website you linked, Minecraft appears with a 'buy now' button, which takes me to the Microsoft Store, where it says "Install, you own this", similarly to the Store on the console itself.
  6. JosefLBohorquez Win User

    "Looks like you need to renew your Xbox Game Pass" for a game I don't have on Game Pass.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today Lewtherocker

    Just to double check, are you able to see the redeemed/owned Minecraft bedrock edition on your Microsoft account order history?
    https://account.microsoft.com/billing/orders

    Is this happening only with Minecraft? If you try launching a different game, the issue persists or not?

    You say you reinstalled the game but keeping saved data, if you don't mind deleting saved data from everywhere for minecraft. Could you try deleting it to see how it goes?

    Also, may I know if you tried using a different wifi network to see if the issue persists?
    (Or share mobile data via wifi Hotspot and connect your console in that way)

    I'll be waiting for your answers, greetings from another Microsoft user
Thema:

"Looks like you need to renew your Xbox Game Pass" for a game I don't have on Game Pass.

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