Looking for promotion credit

Sir Tries · Nov 7, 2016

Gears 4 rockstar promotion. I bought 6.00$ worth of cans and I got 4 codes entered them in with my Xbox live account on the Rockstar code page and it said I was rewarded with them. Go to my account looked for the rewards and I had no rewards nor did it
add it to my gears 4 profile

:)

Smwutches · Nov 7, 2016

Can you help me please

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

For help with quests, you'll need to post in the sales and promotions forum.

Misses Quinzel · Nov 7, 2016

Still haven't gotten my xbox 75 dollar promotion

Hey there, XDAO DEMON! I am very sorry to see that you have not received your promotion credit yet. I wanted to pop in and let you know that we're looking into this for you. Once I have more information, I will post back for you.

Mister Mascot · Nov 8, 2016

Hey there,

What specific items did you get and where are you looking inside the game for the items?

Let us know!

Mister Mascot

Hey there,

What specific items did you get and where are you looking inside the game for the items?

Let us know!

TheStMichel

Hi there swifty!

Sorry to hear about the issues with promotional credit. Just to verify, can you check your billings page for your recent activity? The promotional credit should pop up.

and if that doesn't sound relevant. Look around your E-mail and see if you can find the e-mail regarding your promotional credit.

Note: It can take up to 10 weeks to receive credit.

For more information on this subject, check out the
Xbox Live Promotions Page.

Mister Maka

Hey there ForteMegaman.

Sorry to hear you haven't received credit for this promotion. Are you able to get us a picture or link us to the promotion so we can take a deeper look into this?

onyxishere

The message is a reminder. You should have received the credit back in October. Please head over to commerce.microsoft.com and sign in then search your billing history from October to see if it was added.

Misses Quinzel

Thanks a bunch, Flashy! I received your private message, and was able to look over the promotion. For this promotion, the credit will be sent to you via email 15 days after the program completes, which is July 7th. If you do not receive your credit by July
22nd, please post up a new thread so that we can dig into it further. Thanks for understanding!

Looking for promotion credit