Looking for Group feature Crashes App

Discus and support Looking for Group feature Crashes App in XBoX Games and Apps to solve the problem; I have an MSI GT80S-6QE laptop. 3 days ago the Xbox app "Looking for group" feature (a feature that I had previously used every day for months)... Discussion in 'XBoX Games and Apps' started by Ollienor, Feb 10, 2017.

  1. Ollienor
    Ollienor Guest

    Looking for Group feature Crashes App


    I have an MSI GT80S-6QE laptop.

    3 days ago the Xbox app "Looking for group" feature (a feature that I had previously used every day for months) stopped working. It brings up no search results then 10 seconds later the app closes/crashes. Upon re-opening, my friends list is unavailable
    for 2-3 minutes.

    I have tried everything. Xbox support lines/online chat, windows 10 support lines/ online chat. Clueless.

    Updates,

    uninstalling/ reinstalling

    clearing system cache

    different profile

    Nothing works.

    I eventually resorted to a full factory reset of my laptop, removing 1.5Tb of CAD software and games. A complete restart. Guess what? Still doesn't work, same thing again, "Looking for group" returns no results and crashes the app after 10 seconds, then
    when I re-open it I can't see my Xbox live friends.

    HELP PLEASE, there is NOTHING on the internet about this and it very much seems like I am literally the only person on the planet that this is happening to.

    :)
     
    Ollienor, Feb 10, 2017
    #1
  2. Windows 10 Update and Xbox App

    Looking for group doesn't work anymore. App crashes periodically. Problems occur after the latest windows update.
     
    TheWalkinDude 6, Feb 10, 2017
    #2
  3. XBox app crash

    In the XBox app (on Android), under the Looking for Group page, when I try to find a Club via a Tag name for Forza Horizon 3, click on the Textbox control (for the keyboard to pop up to enter a Tag name), the app crashes every time.
    Entering a Tag name for Forza Horizon 2 & 1 works fine.
     
    GodLuvsUsAnyway, Feb 10, 2017
    #3
  4. Jeff Cohen
    Jeff Cohen Guest

    Looking for Group feature Crashes App

    Same issue is happening to me (if that makes you not feel crazy)
     
    Jeff Cohen, Feb 10, 2017
    #4
  5. Dire Dino
    Dire Dino Guest
    A reformat won't help. This is likely server sided on their end. I know because I went to the xbox app on my other windows 10 pc I never use and they still wouldn't load.
     
    Dire Dino, Feb 10, 2017
    #5
  6. Hi,



    To clarify the solutions you’ve performed, may we know if you’ve installed the updates for your Windows 10 computer or for the Xbox app?

    In the meantime, we recommend running the Windows apps troubleshooter provided on this

    link
    . This may help in resolving issues regarding digital contents downloaded from the Windows Store.

    We’ll be waiting for your response.
     
    Catherine Cus., Feb 13, 2017
    #6
  7. Jeff Cohen
    Jeff Cohen Guest
    The troubleshooter doesn't do anything. I have this issue on 3 completely different Windows 10 computers, all are running the latest version of the Xbox App.

    Looking for Group for example, works on the Xbox One and on the Mobile App (Android). If i get an invite through one of those it shows up properly in the windows app, however the windows app will never show any LFG data on its own.
     
    Jeff Cohen, Feb 14, 2017
    #7
  8. Looking for Group feature Crashes App

    We suggest that you visit this
    link
    and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the Xbox app.

    Thank you.
     
    Catherine Cus., Nov 2, 2018
    #8
  9. Jeff Cohen Win User

    Looking for Group feature Crashes App

    Same issue is happening to me (if that makes you not feel crazy)
  10. Catherine Cus. Win User

    Looking for Group feature Crashes App

    We suggest that you visit this
    link
    and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the Xbox app.

    Thank you.
  11. Catherine Cus. Win User

    Looking for Group feature Crashes App

    Hi,



    To clarify the solutions you’ve performed, may we know if you’ve installed the updates for your Windows 10 computer or for the Xbox app?

    In the meantime, we recommend running the Windows apps troubleshooter provided on this

    link
    . This may help in resolving issues regarding digital contents downloaded from the Windows Store.

    We’ll be waiting for your response.
  12. Dire Dino Win User

    Looking for Group feature Crashes App

    A reformat won't help. This is likely server sided on their end. I know because I went to the xbox app on my other windows 10 pc I never use and they still wouldn't load.
  13. Jeff Cohen Win User

    Looking for Group feature Crashes App

    Hi,



    To clarify the solutions you’ve performed, may we know if you’ve installed the updates for your Windows 10 computer or for the Xbox app?

    In the meantime, we recommend running the Windows apps troubleshooter provided on this

    link
    . This may help in resolving issues regarding digital contents downloaded from the Windows Store.

    We’ll be waiting for your response.
    The troubleshooter doesn't do anything. I have this issue on 3 completely different Windows 10 computers, all are running the latest version of the Xbox App.

    Looking for Group for example, works on the Xbox One and on the Mobile App (Android). If i get an invite through one of those it shows up properly in the windows app, however the windows app will never show any LFG data on its own.
Thema:

Looking for Group feature Crashes App

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