Longtime member but I haven't been able to earn any points?

ive been a member since 10/31/2011. I only have a lifetime total of 680! There's something very wrong with my account. I have neglected to tell someone sooner but I purchase lots of Microsoft products and games. I play faithfully but I'm not earning anything.
Why is that?

:)

 

help with point redemption

If you haven't registered for the program then you wouldn't have been able to earn any rewards credits.

 

Call of Duty 4: Modern Warfare

I was reset about 2 years ago and read that you cannot appeal a reset, but can prove to the community that you won't do it again. I haven't done it since and a support agent said I should be able to put the games back in and be able to earn my achievements
again, but that is not the case. I have put in games played before the reset and haven't been able to earn any achievements that I once had.

 

Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

 

Hello Ravenous13,

We responded to your previous post at (Why have I not earned anything in years?).