Long wait for 'Simply Rewarding' reward

Discus and support Long wait for 'Simply Rewarding' reward in XBoX Sales and Promo to solve the problem; I activated this offer on 1st March, made qualifying purchase on 3rd, but still see no pending reward over 6 days later (supposed to be within 96... Discussion in 'XBoX Sales and Promo' started by lonetrooper269, Mar 9, 2017.

  1. Long wait for 'Simply Rewarding' reward


    I activated this offer on 1st March, made qualifying purchase on 3rd, but still see no pending reward over 6 days later (supposed to be within 96 hours/4 days).

    :)
     
    lonetrooper269, Mar 9, 2017
    #1
  2. Simply Rewarding

    I bought both a 20 dollar season and a 60 dollar halo 2 game on xbox. I do not see my rewards credit anywhere and am fairly certain it is past the 96 hour time frame. Any ideas?
     
    Lichtersnatch1, Mar 9, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Past 96 hours and still no update on Xbox Live Rewards

    Hello Functional Mute,

    The Simply Rewarding and Warrior Rewards Credits are now pending in your account. Apologies for the delay.
     
    XBLRewards8, Mar 9, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Long wait for 'Simply Rewarding' reward

    For help with the Rewards program, you'll want to post in the Xbox Rewards Questions support forum.
     
    Smwutches, Mar 9, 2017
    #4
  5. Smwutches Win User

    Long wait for 'Simply Rewarding' reward

    For help with the Rewards program, you'll want to post in the Xbox Rewards Questions support forum.
  6. XBLRewards8 Win User

    "Simply" Rewarding

    Hello D4VE BID0,

    Apologies for the inconvenience. We will adjust your account for completion of this offer. You should see the Credits pending by the end of next week.
  7. XBLRewards8 Win User

    Simply Rewarding

    Hey Lichtersnatch1,

    The Credits are now pending on your MyStatement! Again, apologies for the inconvenience.
  8. XBLRewards8 Win User

    Simply Rewarding

    Hello Lichtersnatch1,

    We experienced a delay in our purchase information around the beginning of this month that caused some purchases to only be received recently. We are working on correctly awarding these purchases for Simply Rewarding, and you should see progress for these
    purchases soon. We will be deploying our initial resolution to this issue overnight, and will review your account tomorrow to confirm that the problem has been resolved. Apologies for the inconvenience.
  9. XBLRewards8 Win User

    Simply rewarding

    Hello Cairo Hughes97,

    Since your purchase was on the 7th, we have not fully processed that purchase for Rewarding. Generally, purchases take up to 96 hours for us to receive and process that information. If you don't see any Credits pending by the 12th, let us know ASAP with
    a new post, and we'll investigate your purchase!
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Long wait for 'Simply Rewarding' reward

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