Long lost xbox 360 account

If you know the email but not the password you can try filling out the account recovery form here

account.microsoft.com/acsr

It will try to verify the account by sending a code to your security proofs (email or phone number) if they were setup or ask your security question. It will also give you the option that you do not have access to any of these anymore.

When you click on that it will then ask you questions about your account and send that form to the account recovery team.

They will then look over the answers and if you answered enough of them correctly then they would send you a link to reset your password.

At that point you would be able to get in and change your security proofs and then be able to change the email that is associated with that account.

If you do not answer enough of those questions correctly you will still receive an email from the account recovery team letting you know that at which time you can contact xbox support by going to support.xbox.com/contact-us and they will then do an escalation
for you with some more info from your account and the consoles that it was on previously. The escalations team will then look at those answers and determine if you provided enough info correctly and if so will send you a recovery email to reset your password.

Hi
Quicksu,

Thanks for reaching out to us here on the Forums!

If you don't know
your Microsoft account email address or password, use the Lost
Account Solution or the
Lost Password Solution.

The only way to recover the account would be through our account recovery form. Our team can only try to help direct on where you fill out said form. You would not
need to fill out the forgot password on AOL.com.

I hope this helps

what if I know the Microsoft account email address, but the email address is no longer accessible. how would I recover anything?

you can try this.

Important If you’ve forgotten both your Microsoft account email address
and your password, first retrieve your email address using the
Lost Account Solution, then reset your password.

lost account

Here is the guide. Another option is support.

When you go to Contact Us, follow these steps to request a chat
with support:



· Step 1 ----select Xbox One

· Step 2 ----select see other options then recover my account

· Step 3-----select show contact options

Step 4 ----select chat with support

I know that this isn't an answer, but is all we can do. Sorry for your trouble and I wish you luck.